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Patient Experience Coordinator
2 months ago
We are seeking a highly skilled and customer-focused Patient Experience Specialist to join our team at Ogden Clinic. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to ensure a positive experience for our patients and their families.
Key Responsibilities- Greet patients and families, and provide a warm and welcoming environment
- Enter patient demographics and insurance information accurately and efficiently
- Prepare fee tickets and collect co-payments and balances due
- Provide excellent customer service to patients and team members
- Work collaboratively with the Practice Administrator to ensure seamless day-to-day operations
- Competitive hourly pay starting at $14.00+ with opportunities for higher starting pay based on experience
- Annual Performance/Merit Increase Program offering up to a 5% pay increase
- Generous benefits package, including medical, dental, vision, and disability coverage
- 401k with company-matched contributions
- Paid Time Off and Holidays
- Employee Assistance Program providing free counseling services
- Scholarship Program
- High school diploma or equivalent required
- Previous experience in a front office or administrative role preferred
- Excellent communication and customer service skills
- Ability to work in a fast-paced environment and prioritize tasks effectively