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Office Administration Assistant

2 months ago

Marquand, Missouri, United States Arab Community Center for Economic and Social Services Full time
Job Overview:

We are currently offering opportunities for dedicated individuals to join our team. As an Administrative Support I, you will play a crucial role in providing essential clerical assistance within our organization.


Key Responsibilities:
  • Manage incoming phone calls, gather necessary information, and direct callers appropriately.
  • Deliver messages and schedule appointments for clients, ensuring timely reminders are set.
  • Address inquiries and concerns, collecting required documentation while providing information on program guidelines.
  • Maintain a welcoming and informative presence at your designated workstation.
  • Monitor surroundings and report any suspicious behavior to a supervisor.
  • Ensure the safety and security of the office environment.
  • Greet visitors, assess their needs, and guide them to the right area or individual.
  • Perform typing, copying, filing, and faxing tasks as required.
  • Sort and prepare mail, and manage supply orders as necessary.
  • Uphold confidentiality standards regarding agency and client information.
  • Assist in scheduling and maintaining appointment calendars for various sessions.
  • Prepare and organize client forms and files, both in hardcopy and electronically.
  • Support data collection for regular reporting as needed.
  • Utilize standard office equipment and software applications effectively.
  • Carry out additional duties as assigned.

Required Knowledge, Skills, and Abilities:
  • Understanding of basic office administration principles and practices.
  • Familiarity with billing systems, insurance verifications, and medical terminology.
  • Proficiency in operating standard office equipment and software, including Microsoft Office.
  • Ability to communicate effectively, both verbally and in writing.
  • Strong organizational skills to manage multiple tasks and meet deadlines.
  • Commitment to providing excellent customer service.
  • Capability to work independently and collaboratively within a team.
  • Respect for confidentiality regarding agency and client information.

Qualifications:

Minimum Education: High school diploma or GED equivalent.

Experience: A minimum of 6 months of administrative or clerical experience is preferred, or an equivalent combination of experience and education.


Working Conditions:

Hours: Regular business hours with potential for additional hours as needed.

Travel: Generally, no travel is required.

Environment: Work will be conducted in a climate-controlled office setting.