Front Desk Manager
2 days ago
We are seeking a highly skilled and experienced Front Desk Manager to join our team at East West Hospitality. As a key member of our front desk team, you will be responsible for delivering exceptional guest service, managing membership relationships, and overseeing the day-to-day operations of our front desk.
Key Responsibilities:- Manage front desk operations, including scheduling, payroll, and commission processing
- Execute the member onboarding process, including property tours, contract uploads, and communication with new members
- Manage membership relationships through one-on-one interactions, networking events, and participation in programming events
- Conduct monthly bulk billing for memberships, contact unpaid accounts, and apply late fees as necessary
- Report and distribute membership metrics to hotel departments to aid in marketing, pricing, and membership decisions
- 2+ years of experience in guest service or management
- Strong written, verbal, and interpersonal communication skills
- Effective problem-solving abilities and a commitment to guest service
- Well-organized and able to manage multiple priorities
- Comprehensive 401(K) plan with discretionary employer match
- Free gym membership at The Athletic Club Westin
- Spa discounts and on-property discounts
- Referral program and sabbatical program
We offer a dynamic and supportive work environment, with opportunities for career growth and development. If you are a motivated and customer-focused individual with a passion for delivering exceptional guest service, we encourage you to apply for this exciting opportunity.
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Front Desk Manager
2 weeks ago
Avon, Colorado, United States East West Family Of Companies Full timeJob Title: Front Desk ManagerWe are seeking a highly skilled and experienced Front Desk Manager to join our team at The Athletic Club Westin. As a key member of our operations team, you will be responsible for providing exceptional guest service, managing the front desk team, and ensuring seamless membership onboarding.Key Responsibilities:Manage the front...
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Front Desk Operations Manager
1 week ago
Avon, Colorado, United States East West Family Of Companies Full timeFront Desk Supervisor Job DescriptionWe are seeking a driven and career-minded individual to join our team as a Front Desk Supervisor at Falcon Point, managed by East West Hospitality. As a key member of our front office team, you will have the opportunity to develop your leadership skills, contribute to the success of our property, and pave the way for your...
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Front Desk Manager
1 month ago
Avon, Colorado, United States East West Family Of Companies Full timeJob SummaryWe are seeking a highly skilled and experienced Front Desk Manager to join our team at East West Family Of Companies. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing front desk operations, and supervising a team of front desk staff.Key ResponsibilitiesCustomer Service: Provide...
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Front Desk Representative
2 weeks ago
Avon, Colorado, United States East West Family Of Companies Full timeJob Title: Front Desk AgentWe are seeking a skilled and friendly Front Desk Agent to join our team at Falcon Point Resort in Avon, CO.Key Responsibilities:Customer Service: Provide exceptional service to guests, ensuring their stay is memorable and enjoyable.Technical Proficiency: Demonstrate proficiency in RDP reservation software and possess strong...
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Front Desk Representative
4 weeks ago
Avon, Colorado, United States East West Family Of Companies Full timeJob Title: Front Desk AgentWe are seeking a skilled and friendly Front Desk Agent to join our team at Falcon Point Resort in Avon, CO.Key Responsibilities:Customer Service: Provide exceptional guest service, ensuring a positive experience for all visitors.Technical Proficiency: Demonstrate proficiency in RDP reservation software and possess strong computer...
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Front Desk Representative
2 days ago
Avon, Colorado, United States East West Family Of Companies Full timeFront Desk Agent OpportunityWe are seeking a skilled Front Desk Agent to join our team at Falcon Point Resort. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring a seamless guest experience.Key Responsibilities:Customer Service: Provide warm and welcoming service to guests, responding to...
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Customer Service Leader
1 month ago
Avon, Colorado, United States East West Family Of Companies Full timeJob SummaryWe are seeking a highly skilled and experienced Front Desk Manager to join our team at East West Family Of Companies. As a key member of our hospitality team, you will be responsible for providing exceptional customer service, managing front desk operations, and leading a team of front desk staff.Key ResponsibilitiesFront Desk ManagementDevelop...
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Front Desk Representative
2 weeks ago
Avon, Colorado, United States The Christie Lodge Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at The Christie Lodge. As the primary point of contact for our guests, you will be responsible for providing exceptional service and ensuring a smooth and enjoyable experience for all visitors.Key ResponsibilitiesProvide professional and courteous check-in and...
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Front Desk Representative
3 weeks ago
Avon, Colorado, United States Vail Resorts, Inc. Full timeFront Desk AgentVail Resorts, Inc is seeking a highly skilled and customer-focused Front Desk Agent to join our team.Key Responsibilities:Provide exceptional service to owners, guests, and internal customersBuild relationships with owners and guests to enhance their experienceAccurately process check-in and checkout proceduresSolve folio and billing...
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Front Desk Representative
2 days ago
Avon, Colorado, United States The Christie Lodge Full timeJob SummaryWe are seeking a highly skilled and friendly Front Desk Agent to join our team at The Christie Lodge. As the focal point of communication for our guests, you will provide a smooth and professional check-in experience, delivering exceptional customer service and ensuring a memorable stay for our visitors.Key ResponsibilitiesProvide warm and...
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Front Desk Representative
3 weeks ago
Avon, Colorado, United States East West Family Of Companies Full timeFront Desk AgentThe Poste Montane Lodge is seeking a detail-oriented and enthusiastic team player to join us as a Front Desk Agent. In this role, you'll be the face of our lodge, ensuring every owner and guest enjoys an exceptional experience from the moment they walk through our doors.Duties and ResponsibilitiesGuest Relations & Hospitality: Greet guests...
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Front Desk Representative
4 weeks ago
Avon, Colorado, United States Vail Resorts, Inc. Full timeUnlock Your Potential as a Front Desk AgentAs a Front Desk Agent at Vail Resorts, you will be the face of our hotel, providing exceptional service to our guests and making their stay a memorable one. This role is perfect for those new to hospitality, offering a great starting point with opportunities for upward mobility.Key Responsibilities:Provide warm and...
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Front Desk Representative
3 weeks ago
Avon, Colorado, United States Vail Resorts Full timeJob OverviewWe are seeking a highly skilled and friendly Front Desk Agent to join our team at Bear Paw Lodge. As the first point of contact for our guests, you will be responsible for providing exceptional customer service and ensuring a memorable stay for all visitors.Key Responsibilities:Check guests in and out, handling all necessary paperwork and...
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Front Desk Representative
2 weeks ago
Avon, Colorado, United States Vail Resorts, Inc. Full timeExperience the Ultimate Mountain GetawayCome and discover a world of adventure and possibility at Vail Resorts, Inc. As a Front Desk Agent, you will be the face of our hotel, providing exceptional service to our guests and helping to create unforgettable experiences.Key Responsibilities:Provide warm and welcoming service to guests, ensuring a seamless...
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Front Desk Representative
4 weeks ago
Avon, Colorado, United States Vail Resorts, Inc. Full timeUnlock Your Potential in the MountainsAre you ready to embark on a career journey that combines hospitality, customer service, and adventure? As a Front Desk Agent at Vail Resorts, you'll be the face of our hotel, providing exceptional experiences for our guests and setting the tone for their stay.What You'll Do:• Greet and check-in guests, ensuring a warm...
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Night Auditor
1 month ago
Avon, Colorado, United States Hyatt Full timeAbout the RoleWe are seeking a highly skilled Night Auditor to join our Front Desk team at Park Hyatt Beaver Creek Resort & Spa. As a Night Auditor, you will be responsible for overseeing the front office during the overnight shift, ensuring seamless guest registration and communication of hotel services and promotions.Key ResponsibilitiesProcess forms of...
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Reception Operations Manager
2 months ago
Avon, Colorado, United States East West Family Of Companies Full timeJoin our esteemed organization, East West Family of Companies, as we seek a dedicated Front Desk Manager with outstanding interpersonal and professional communication abilities to lead our front desk team. In the role of Front Desk Manager, you will be responsible for delivering exceptional guest experiences, upholding our facility's high standards, and...
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Front Office Supervisor
1 month ago
Avon, Colorado, United States Hyatt Full timeAbout the RoleWe are seeking a highly skilled Front Office Supervisor to join our team at Park Hyatt Beaver Creek Resort & Spa. As a key member of our Front Desk team, you will be responsible for providing exceptional guest service and leading a team of agents to ensure seamless registration and communication of hotel services and promotions.Key...
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Guest Experience Coordinator
1 month ago
Avon, Colorado, United States East West Family Of Companies Full timeJob SummaryWe are seeking a highly skilled and experienced Front Desk Manager to join our team at East West Family Of Companies. As a key member of our hospitality team, you will be responsible for providing exceptional customer service, managing front desk operations, and leading a team of front desk staff.Key ResponsibilitiesFront Desk ManagementDevelop...
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Guest Services Representative
2 months ago
Avon, Colorado, United States East West Family Of Companies Full timeOpportunity at East West Family of Companies East West Family of Companies is dedicated to delivering outstanding experiences for our guests. We are currently looking for a Part-Time Front Desk Agent to support our operations. This role is ideal for individuals who possess excellent communication skills, demonstrate strong telephone etiquette, and have...