Guest Services Ambassador

1 month ago

Avon, Colorado, United States Pyramid Global Hospitality Full time
About Us

At Pyramid Global Hospitality, we're dedicated to creating a supportive and inclusive work environment that fosters growth, development, and wellbeing. Our People First culture is reflected in our approach to employee development, benefits, and building meaningful relationships. We offer a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks like on-site wellness programs, local discounts, and employee rates on hotel stays. We're committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Location Description

Join our team at SpringHill Suites Avon, where excellence is a commitment to creating exceptional guest experiences. With 243 thoughtfully designed guest rooms, our hotel provides a dynamic workplace that seamlessly blends comfort, commitment, and a distinctive atmosphere. We're actively seeking talented individuals with a genuine passion for service to join our dynamic team. Discover the exciting career possibilities that await you with Pyramid Global Hospitality at SpringHill Suites Avon. Be a part of a team where your contributions make a difference in the guest experience, and your journey towards a fulfilling career starts here.

Overview

Come grow with us Exciting winter employment opportunities await at the brand new SpringHill/TownePlace Suites by Marriott Avon Vail Valley in beautiful Avon, Co. We're an international leader in hospitality and a place you can grow your career internally. We're people-focused with a CARE culture at the center of everything we do. We offer all of our employees the following benefits:
  • Highly competitive wages
  • Free Parking
  • Hotel room discounts and travel benefits with the Marriott brands of hotels as well as Pyramid hotels
We're an Equal Opportunity Employer committed to a diverse and inclusive work environment. EOE/AA

We're looking for a highly motivated individual to join our Guest Services team as a Guest Services Agent for our winter season (November to early April). The ideal candidate uses their engaging personality to create a memorable first impression for our guests as they arrive for the first time and throughout their stay. In offering a warm welcome to our hotel/resort, the Guest Services Agent assists with the unloading of guest's luggage and provides a source of knowledge for the guest for everything about the hotel, its amenities, and the local area as they assist the guest to their room.

Your Role:
  • Help guests discover their "Wanderlust" experience
  • Provide exceptional customer service by being engaging and taking sincere interest
  • Interact with all guests. The bell person/guest services attendant will welcome each guest to our hotel.
  • If guests are arriving by motor vehicle, you will open their door as you welcome them to the resort/hotel
  • You will be escorting and orienting the guest to the front desk for check-in.
  • You will park and retrieve guests' vehicles as requested
  • Upon check-in, you will escort the guests and their luggage to their room. As you do so, you will be explaining our amenities and fun facts they should know about our hotel.
  • You will be working together with other attendants to ensure each guest has a personalized experience and will "dive" to open the door for all guests.
  • Assist lobby attendant in keeping entrance area clean and organized
  • "Be the difference" with all guests and employees and do more than just "the norm".
Qualifications
  • High school diploma or equivalent.
  • Ability to effectively communicate with guests and peers, ability to speak/understand English required.
  • A strong desire to make an impact on other people.
  • An outgoing and engaging personality.
  • Computer skills.
  • Excellent verbal and written communication skills.
  • Ability to work in a fast-paced setting.
  • Ability to stand for the duration of the shift.
  • Must be available to work various shifts including weekends and holidays.
Compensation Range

The compensation for this position is $23.00/Hr. - $23.00/Hr. based on qualifications and experience.

  • Guest Experience Ambassador

    4 weeks ago

    Avon, Colorado, United States East West Family Of Companies Full time

    Key Responsibilities:Provide exceptional guest experiences by creating a warm and welcoming atmosphere.Ensure seamless check-ins and departures, guaranteeing a smooth and efficient process.Manage phone and email communications with professionalism and promptness.Oversee the organization and delivery of incoming packages for guests and owners.About the...

  • Customer Service Ambassador

    4 weeks ago

    Avon, Colorado, United States Vail Resorts, Inc. Full time

    Job SummaryVail Resorts, Inc is seeking a skilled Concierge to join their team. As a key member of the front desk, you will be responsible for providing exceptional customer service to guests.Key ResponsibilitiesExecute the flow of information to guests about hotel services, features, and room amenities.Answer questions, give directions, and make detailed...

  • Guest Services Representative

    1 month ago

    Avon, Colorado, United States East West Family Of Companies Full time

    Job Title: Guest Services AgentAre you a customer-focused individual with strong communication skills and a passion for teamwork? We're seeking a Guest Services Agent to join our team at the renowned Westin Riverfront Resort & Spa, managed by East West Hospitality.Job Summary:As a Guest Services Agent, you will be responsible for managing the check-in and...

  • Guest Service Shuttle Driver

    4 weeks ago

    Avon, Colorado, United States SUMMIT EXPRESS Full time

    Job SummaryWe are seeking a skilled Guest Service Shuttle Driver to join our team at Summit Express. As a key member of our transportation team, you will be responsible for safely transporting guests between mountain ski towns and the Denver International Airport.Key Responsibilities:Safely operate 14-passenger Ford Transit VansProvide exceptional guest...

  • Vacation Experience Coordinator

    4 weeks ago

    Avon, Colorado, United States Marriott Vacations Worldwide Full time

    Approximate Salary: $24.00 per hourAt Marriott Vacations Worldwide, we are committed to creating meaningful vacation experiences for our guests. As a Lobby Ambassador, you will play a vital role in delivering exceptional service and ensuring our owners and guests have a memorable stay with us.As a member of our team, you will be responsible for providing...

  • Customer Service Representative

    4 weeks ago

    Avon, Colorado, United States East West Family Of Companies Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Guest Service Agent to join our team at the Westin Riverfront Resort & Spa. As a key member of our front desk team, you will be responsible for delivering exceptional service to our guests, ensuring a smooth and welcoming experience from check-in to check-out.Key ResponsibilitiesManage the...

  • EQUIPMENT SERVICE SPECIALIST

    6 days ago

    Avon, Colorado, United States Vail Resorts, Inc. Full time

    About the RoleAs a Personal Equipment Service Technician at Vail Resorts, you will play a key role in delivering exceptional guest experiences. Your expertise in gear condition and repair will be instrumental in making every ski day a memorable one.Key Responsibilities:Provide expert advice to guests on gear condition and maintenancePerform tuning and repair...

  • Customer Service Representative

    2 weeks ago

    Avon, Colorado, United States East West Family Of Companies Full time

    Job SummaryWe are seeking a highly skilled Guest Service Agent to join our team at the Westin Riverfront Resort & Spa, managed by East West Hospitality. This role requires strong communication skills and a passion for delivering exceptional customer service.Key ResponsibilitiesManage the check-in and check-out process, ensuring a smooth and welcoming...

  • Concierge

    4 weeks ago

    Avon, Colorado, United States Marriott International Inc Full time

    Job SummaryWe are seeking a highly skilled and experienced Concierge to join our team at Marriott International Inc. As a Concierge, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesRespond to guest requests for special arrangements or services, such as...

  • Ski Valet Supervisor

    4 weeks ago

    Avon, Colorado, United States Park Hyatt Beaver Creek Full time

    At Park Hyatt Beaver Creek, we're seeking a skilled Ski Valet Supervisor to join our team. As a key member of our resort's operations, you'll be responsible for managing the Ski Valet department, ensuring seamless guest experiences, and providing exceptional service. If you have a passion for hospitality and a knack for leadership, we'd love to hear from...

  • Experienced Activities Attendant

    2 weeks ago

    Avon, Colorado, United States Vail Resorts, Inc. Full time

    Be a Part of Epic Guest ExperiencesAs an Experienced Activities Attendant, you will provide exceptional guest service while guiding visitors through thrilling alpine adventures. Whether it's snow tubing, mountain coasters, or lift operations, your role is to ensure a memorable experience for our guests.Key Responsibilities:Provide expert guidance and support...

  • Spa Therapist Specialist

    4 weeks ago

    Avon, Colorado, United States Vail Resorts, Inc. Full time

    Job Summary:As a Spa Therapist Specialist at Vail Resorts, you will be responsible for providing exceptional massage and therapy services to our guests. You will work in a fast-paced environment, ensuring that every guest has a safe and effective experience. Your attention to detail and ability to exceed guest expectations will be key to your success in this...

  • Server Position

    4 weeks ago

    Avon, Colorado, United States East West Family Of Companies Full time

    Job SummaryWe are seeking a skilled and experienced Server to join our team at Charter Steakhouse. As a Server, you will be responsible for providing exceptional customer service, taking orders, and ensuring a seamless dining experience for our guests.Key ResponsibilitiesTake orders and serve food and beverages to guests in a timely and efficient...

  • Experience Hospitality Expert

    4 weeks ago

    Avon, Colorado, United States Marriott Full time

    Unlock Your Potential at Marriott HotelsAre you ready to embark on a journey of growth and discovery? Marriott Hotels offers a world of opportunities for those who share our passion for delivering exceptional guest experiences.About the RoleWe are seeking a talented individual to join our team as a Guest Experience Expert. In this role, you will have the...

  • Server

    4 weeks ago

    Avon, Colorado, United States Vail Resorts, Inc. Full time

    Experience the Thrill of Working in the MountainsAre you passionate about delivering exceptional customer service and creating unforgettable experiences for our guests? Do you have a flair for the hospitality industry and a desire to work in a dynamic, fast-paced environment? If so, we have an exciting opportunity for you to join our Food and Beverage team...

  • Shuttle Driver

    1 month ago

    Avon, Colorado, United States Vail Resorts, Inc. Full time

    Experience the Thrill of Mountain TransportationAs a Shuttle Driver with Vail Resorts, you'll play a vital role in ensuring the safe and efficient transportation of guests across our resorts. With a passion for driving and a commitment to exceptional guest service, you'll be the face of our transportation team. No prior commercial driving experience is...

  • Spa Therapist Specialist

    4 weeks ago

    Avon, Colorado, United States Vail Resorts, Inc. Full time

    Unlock a World of WellnessAt Vail Resorts, Inc., we're committed to providing exceptional spa experiences for our guests. As a Spa Therapist Specialist, you'll play a vital role in delivering safe and effective massage and therapy services that exceed guest expectations.Key Responsibilities:Provide expert massage and therapy services to guests, ensuring a...

  • Part-time Bar Attendant

    4 weeks ago

    Avon, Colorado, United States Wyndham Destinations Full time

    We Put the World on VacationAt Wyndham Destinations, our mission is to deliver exceptional experiences for millions of travelers worldwide. Our team of hospitality professionals is dedicated to providing outstanding service and creating unforgettable memories for our guests.Key Responsibilities:Provide exceptional guest service in the food and beverage...

  • Operations Coordinator

    4 weeks ago

    Avon, Colorado, United States SUMMIT EXPRESS LLC Full time

    Job OverviewAt Summit Express LLC, we are seeking a highly skilled Operations Assistant to join our team. As an Operations Assistant, you will play a vital role in ensuring the smooth and efficient functioning of our organization.Key Responsibilities:Provide logistical support to our operations team, managing drivers and ensuring shuttles remain on time.Work...

  • Lead Ski Valet

    1 month ago

    Avon, Colorado, United States East West Family Of Companies Full time

    Lead Ski Valet OpportunityElevate your winter season with an exciting opportunity at the prestigious Westin Riverfront Resort & Spa, proudly managed by East West Hospitality. We're seeking a dedicated Lead Ski Valet with a passion for guest service and a commitment to excellence.Responsibilities:Set the standard for guest service while guiding and supporting...