Customer Service Representative

3 weeks ago

Avon, Colorado, United States Kroger Full time
Job Description

Deliver exceptional customer service and create a positive shopping experience by resolving customer concerns and identifying opportunities to improve operations. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities
  • Demonstrate teamwork to ensure customer satisfaction and a pleasant working and shopping environment.
  • Provide friendly and efficient customer service by demonstrating sincerity, patience, and respect in all customer interactions and by thanking customers for their business.
  • Greet customers in a genuine and friendly manner throughout the store and assist them by escorting them to products, loading/unloading heavy items, and helping them to retrieve out of reach items.
  • Anticipate customer needs; effectively communicate with them and respond to questions and resolve issues in a timely manner to strengthen customer loyalty.
  • Oversee front-end operations to meet or exceed sales, profit, and labor goals through effective cost control, labor efficiencies, excellent service, and shrink control; ensure front-end cleanliness, maintenance, and sanitation.
  • Determine work priorities and task lists to consistently maintain adequate front-end conditions.
  • Ensure prompt, accurate customer check-out and front-end associates adhere to company policies, as well as local, state, and federal laws/regulations.
  • Train, monitor, and coach associates on all front-end policies and procedures, including proper handling of product, tender, and coupons, scanning error procedures, and price checks to reduce shrink and waste.
  • Communicate pricing and signage discrepancies to the pricing coordinator.
  • Provide back-up coverage for the service operations manager in their absence (excluding hiring and discipline).
  • Gain/maintain thorough knowledge of checkout transactions policies and procedures, operations, and bookkeeping: complete voids, refunds, daily exception reports, perform cash tender pickups, coin canister exchanges, till/coupon audits per company standards.
  • Operate equipment (e.g., scanner, register, scale, check approval machine) per company standards.
  • Assist with front-end functions (e.g., checkout transactions, stocking, bagging, cart collection, and cleaning).
  • Comply with and reinforce all food safety, sanitation, and safety regulations/guidelines/procedures and programs according to company, local, state, and federal health code regulations; identify unsafe conditions and notify store management; report any illegal activity.
Qualifications
  • High School Diploma or GED.
  • Effective interpersonal and customer service skills.
  • Good math skills (ability to add, subtract, multiply, and divide).
  • Sound judgment/decision-making skills.
  • Friendly, approachable, outgoing demeanor/team player.
  • Ability to work in a fast-paced environment.
  • Good oral and written communication skills.
About Us

City Market, a part of the Kroger family of companies, is based in Colorado and serves customers in 34 stores throughout Colorado, Utah, and Wyoming. We take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities, and each other, with food at the heart of it all.

We strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven, and hungry to learn, your potential is unlimited.

  • Customer Service Representative

    3 weeks ago

    Avon, Colorado, United States Alpine Banks of Colorado Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, answering their inquiries, and resolving any issues they may have.Key ResponsibilitiesProvide exceptional...

  • Customer Service Representative

    4 weeks ago

    Avon, Colorado, United States Alpine Banks of Colorado Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our banking team, you will be responsible for providing exceptional customer service, handling cash transactions, and maintaining accurate records.Key ResponsibilitiesProvide exceptional customer service to...

  • Customer Service Representative

    3 weeks ago

    Avon, Colorado, United States Home Depot Full time

    Job Title: Customer Service/SalesAt Home Depot, we are seeking a highly motivated and customer-focused individual to join our team as a Customer Service/Sales associate. In this role, you will be responsible for providing fast, friendly service to our customers by actively seeking out their needs and providing assistance.You will learn about our products...

  • Customer Service Representative

    3 weeks ago

    Avon, Colorado, United States East West Family Of Companies Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Guest Service Agent to join our team at the Westin Riverfront Resort & Spa. As a key member of our front desk team, you will be responsible for delivering exceptional service to our guests, ensuring a smooth and welcoming experience from check-in to check-out.Key ResponsibilitiesManage the...

  • Customer Service Representative

    2 weeks ago

    Avon, Colorado, United States East West Family Of Companies Full time

    Job SummaryWe are seeking a highly skilled Guest Service Agent to join our team at the Westin Riverfront Resort & Spa, managed by East West Hospitality. This role requires strong communication skills and a passion for delivering exceptional customer service.Key ResponsibilitiesManage the check-in and check-out process, ensuring a smooth and welcoming...

  • Pharmacy Customer Service Representative

    3 weeks ago

    Avon, Colorado, United States Walgreens Full time

    Job Description:Deliver exceptional customer experiences by providing courteous, fair, friendly, and efficient service to customers. Key Responsibilities:• Assist pharmacists in the practice of pharmacy, under direct supervision, in accordance with state and federal regulations.• Use pharmacy systems to obtain patient and drug information and process...

  • Luxury Guest Services Representative

    4 weeks ago

    Avon, Colorado, United States Marriott International Inc Full time

    Job SummaryAs a Luxury Guest Services Representative with Marriott International Inc, you will be responsible for delivering exceptional service to our discerning guests. This role requires a high level of attention to detail, excellent communication skills, and the ability to work well under pressure.Key ResponsibilitiesRespond to guest requests for special...

  • Pharmacy Customer Service Associate

    3 weeks ago

    Avon, Colorado, United States Walgreens Full time

    Job DescriptionAs a Pharmacy Customer Service Associate at Walgreens, you will be responsible for delivering a distinctive and delightful customer experience. Your primary focus will be on providing courteous, fair, friendly, and efficient service to customers.Key ResponsibilitiesRegisters sales on assigned cash register and provides customers with...

  • Customer Service Ambassador

    3 weeks ago

    Avon, Colorado, United States Vail Resorts, Inc. Full time

    Job SummaryVail Resorts, Inc is seeking a skilled Concierge to join their team. As a key member of the front desk, you will be responsible for providing exceptional customer service to guests.Key ResponsibilitiesExecute the flow of information to guests about hotel services, features, and room amenities.Answer questions, give directions, and make detailed...

  • Guest Services Representative

    4 weeks ago

    Avon, Colorado, United States East West Family Of Companies Full time

    Job Title: Guest Services AgentAre you a customer-focused individual with strong communication skills and a passion for teamwork? We're seeking a Guest Services Agent to join our team at the renowned Westin Riverfront Resort & Spa, managed by East West Hospitality.Job Summary:As a Guest Services Agent, you will be responsible for managing the check-in and...

  • Seasonal Package Delivery Driver

    4 weeks ago

    Avon, Colorado, United States United Parcel Service Full time

    Job SummaryUPS is seeking a Seasonal Package Delivery Driver to join our team. As a Delivery Specialist, you will be responsible for delivering packages to customers in a timely and efficient manner.Key ResponsibilitiesDeliver packages to customers in a timely and efficient mannerOperate a brown truck and navigate through various routesProvide excellent...

  • UPS Delivery Driver

    3 weeks ago

    Avon, Colorado, United States United Parcel Service Full time

    Job Summary: We are seeking a Casual Package Delivery Driver to join our team. As a Delivery Driver, you will be responsible for delivering packages to our customers in a timely and efficient manner.Key Responsibilities:Deliver packages to customers in a timely and efficient mannerOperate a brown truck to transport packagesInteract with customers in a...

  • Patient Access Coordinator

    3 weeks ago

    Avon, Colorado, United States Vail Health Technician Healthsource Full time

    About the OpportunityVail Health is seeking a highly skilled Patient Access Representative to join our team. As a Patient Access Representative, you will play a critical role in ensuring that patients receive exceptional care and service from the moment they arrive at our facility.Key ResponsibilitiesPatient Registration: Register patients and perform all...

  • Assembly Production Specialist

    3 weeks ago

    Avon, Colorado, United States NW Service Enterprises, Inc. Full time

    About NW Service Enterprises, Inc.NW Service Enterprises, Inc. is seeking a skilled Assembly Technician to work on-site at local Retail Stores such as Home Depot or Lowes.Key Responsibilities:Assemble various products and displays for retail storesWork collaboratively with store teams to ensure efficient assembly processesMeet productivity and quality...

  • Assembly Production Specialist

    3 weeks ago

    Avon, Colorado, United States NW Service Enterprises, Inc. Full time

    NW Service Enterprises, Inc. is seeking a skilled Assembly Technician to work on-site at local Retail Stores such as Home Depot or Lowes. The successful candidate will be responsible for assembling various products and displays, ensuring high-quality results and meeting customer expectations.Key Responsibilities:Assemble products and displays according to...

  • Guest Service Shuttle Driver

    4 weeks ago

    Avon, Colorado, United States SUMMIT EXPRESS Full time

    Job SummarySummit Express is seeking a highly skilled Guest Service Shuttle Driver to join our team. As a key member of our operations team, you will be responsible for safely transporting guests between the Denver International Airport and mountain ski towns in Summit County and the Vail Valley area of Eagle County.Key Responsibilities:Safely transport...

  • Guest Services Ambassador

    4 weeks ago

    Avon, Colorado, United States Pyramid Global Hospitality Full time

    About UsAt Pyramid Global Hospitality, we're dedicated to creating a supportive and inclusive work environment that fosters growth, development, and wellbeing. Our People First culture is reflected in our approach to employee development, benefits, and building meaningful relationships. We offer a range of employment benefits, including comprehensive health...

  • Valet Parking Attendant

    3 weeks ago

    Avon, Colorado, United States SP+ Full time

    Job OverviewAt SP+, we're driven by our promise to make every moment matter for a world on the go. As a Valet Parking Attendant, you'll play a crucial role in delivering exceptional customer experiences and ensuring the safe and efficient parking of vehicles.Key Responsibilities:Inspect vehicles before parking and note any findingsCommunicate proactively...

  • Front Desk Representative

    4 weeks ago

    Avon, Colorado, United States East West Family Of Companies Full time

    Front Desk Agent OpportunityAre you passionate about delivering exceptional guest experiences? We're seeking a friendly and organized Front Desk Agent to join our team at Frontgate | Avon, managed by East West Hospitality.Key Responsibilities:Provide warm welcomes and farewells to guests, ensuring a seamless check-in and check-out process.Offer personalized...

  • Retail Merchandiser

    4 weeks ago

    Avon, Colorado, United States Acosta Group Full time

    Job Title: Retail MerchandiserAt Acosta Group, we are seeking a highly motivated and detail-oriented Retail Merchandiser to join our team. As a Retail Merchandiser, you will be responsible for ensuring our client brands stand out at Walmart stores by driving product availability.Key Responsibilities:Execute retail merchandising activities to connect...