Senior Global Operations Manager

3 weeks ago

Washington, Washington, D.C., United States National Democratic Institute Full time

About the Role

The National Democratic Institute is seeking a highly skilled Global Operations Manager to join our team. This role is responsible for developing, managing, and socializing institutional operations policies and procedures, including business travel, leases, relocation allowances, and logistics.

Your Responsibilities

  • Develop and implement operational management systems, policies, and procedures in an international environment.
  • Manage and oversee the lease process, reviewing international office and residential leases and providing approval for further lease routing.
  • Coordinate the annual property and casualty insurance renewal process, working with Human Resources, Accounting, Legal, and Information Technology.
  • Develop and manage the Relocation Allowance Policies and Procedures, overseeing all Expat/Third Country National (TCN) shipments with NDI's preferred vendors.
  • Support the management of emergency medical cases for travelers, coordinating with NDI's medical assistance/evacuation provider.
  • Develop and manage the NDI Travel Policy, remaining up-to-date with industry best practices and donor requirements.
  • Oversee the Operations team members implementing NDI's travel policy and travel authorization protocols for all US domestic and international travel.
  • Analyze institutional travel-related expenditures and make recommendations to enhance NDI's travel program and/or minimize costs.
  • Manage relationships with NDI's institutional travel agency and serve as a primary point of contact for maximizing service delivery and resolving issues.
  • Develop and maintain relationships with travel and hotel partners, relocation vendors, insurance brokers, and medical assistance/evacuation providers.
  • Lead NDI's request for proposals (RFP) for all operations-related vendors.
  • Manage and deliver staff orientation training to new NDI Headquarters staff on a monthly or as-needed basis.
  • Respond to ad-hoc issues regarding policies and procedures, coordinating with other administrative teams as necessary.
  • Track the SecOps budget and report regularly to the Director of Global Risk Management, Security and Operations on any issues.
  • Lead all Operations special projects, such as implementing online workflow processes and managing the team portal updates.

Requirements

  • Bachelor's degree or other relevant degree preferred; a combination of experience and education in lieu of degree will be considered.
  • Minimum 5+ years applicable experience in international operations.
  • Experience developing and implementing operational management systems, policies, and procedures in an international environment.
  • Personnel management experience is required.
  • Experience with budget and accounting procedures.
  • Experience working with donor requirements and allowances is preferred.
  • Exceptional attention to detail.
  • Project management/implementation experience.
  • Demonstrated ability to produce focused solutions to complex problems.
  • Ability to analyze multiple issues and develop logistics-specific recommendations.
  • Ability to understand implications and basic management of large-scale policies, organizational processes, and logistical details for the purpose of organizational implementation.
  • Highly developed interpersonal skills to work with diverse staff and vendors.
  • Exceptional oral and written communications skills in English to interpret complex government regulations, effectively present information, and respond to questions.
  • Understanding of and/or commitment to understand the operating environments in which NDI works.
  • Capacity to identify essential elements of complex logistics, management or interpersonal issues.
  • Capacity to navigate a complex organizational culture with diverse functional and geographically oriented teams and diverse funding mechanisms.
  • Ability to effectively negotiate contract terms.
  • Ability to manage multiple projects simultaneously and proactively address issues.
  • Ability to motivate, inspire, and support staff.
  • Working knowledge of travel and airline procedures, lease agreement terms and trends, overseas shipping, and insurance.
  • Working knowledge of Google Suite and Microsoft Office Suite applications with a willingness to learn and train staff on other NDI platforms.
  • Knowledge of grant funding, budget, and accounting procedures is preferred.

What We Offer

The National Democratic Institute offers a comprehensive benefits package, including health, dental, vision, a generous PTO policy, flexible schedules, and a 10% employer contribution to the retirement pension.

This position offers an anticipated salary range of approximately $88,200 - $.

Additional Information

While there may be flexibility for remote/hybrid work environment and to comply with tax and legal obligations, successful candidates must be residents of MD, DC, or VA, or relocate prior to the start of employment at NDI.

Candidates must be legally eligible to work in the U.S. NDI does not provide sponsorship.

NDI is an equal opportunity employer (EEO). As such, NDI makes employment decisions and provides equal employment opportunity without regard to an applicant's or employee's race, religion, color, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, veteran status, or any other basis protected by federal, state and local laws.

As an equal opportunity employer, NDI encourages individuals with disabilities, including disabled veterans or veterans with service-connected disabilities, to apply.

If you need reasonable accommodation in the application or hiring process, please notify NDI's Human Resources department at Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions in accordance with the Americans with Disabilities Act.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

  • Senior Global Operations Manager

    1 month ago

    Washington, Washington, D.C., United States National Democratic Institute Full time

    About UsThe National Democratic Institute is a nonprofit, nonpartisan organization dedicated to strengthening democratic institutions worldwide through citizen participation, openness, and accountability in government.Job SummaryWe are seeking a highly skilled and experienced Senior Global Operations Manager to join our team. This role will be responsible...

  • Senior Associate Global Information Reporting Specialist

    4 weeks ago

    Washington, Washington, D.C., United States RSM Global Full time

    We are the leading provider of professional services to the middle market globally, our purpose is to empower our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience. You'll find an environment that inspires and empowers you to thrive both personally and...

  • Senior Intelligence Analyst

    4 weeks ago

    Washington, Washington, D.C., United States Global Dimensions Full time

    Global Dimensions is a dynamic, expanding company with exciting opportunities in language/culture, training/education/instruction, IT, cyber security, and intelligence. We are seeking a Senior Intelligence Technician (Operations Mission Team Support) for a position in Columbia, Maryland.The ideal candidate will provide a full range of intelligence and...

  • Business Systems Analyst Senior

    1 month ago

    Washington, Washington, D.C., United States Saxon Global Full time

    Job Title: Business Systems Analyst SeniorJob Summary:We are seeking a highly skilled Business Systems Analyst Senior to join our team at Saxon Global. The successful candidate will be responsible for formulating and defining systems scope and objectives based on user needs and a thorough understanding of business systems and industry requirements.Key...

  • Global Quality Manager

    4 weeks ago

    Washington, Washington, D.C., United States Geosyntec Consultants Full time

    Job SummaryWe are seeking a highly skilled Global Quality Manager to join our team at Geosyntec Consultants. In this role, you will be responsible for scoping, developing, managing, coordinating, and enforcing quality management systems, tools, processes, and procedures across our various operations nationally and internationally.Key ResponsibilitiesEvaluate...

  • Senior Manager, Financial Planning and Analysis

    3 weeks ago

    Washington, Washington, D.C., United States Adtalem Global Education Full time

    About Adtalem Global EducationAdtalem Global Education is a national leader in post-secondary education and a leading provider of professional talent to the healthcare industry.We educate and empower students with the knowledge and skills to become leaders in their communities and make a lasting impact on public health, well-being, and beyond.Through...

  • Senior SAP S4 HANA Program Manager

    4 weeks ago

    Washington, Washington, D.C., United States Saxon Global Full time

    Job Summary:As a Senior SAP S4 HANA Program Manager at Saxon Global, you will lead an end-to-end implementation project. Your responsibilities will include developing a comprehensive strategy, managing timelines, and ensuring successful project delivery. You'll collaborate with cross-functional teams to align and integrate business processes while...

  • Spring Internship Opportunity at FGS Global

    4 weeks ago

    Washington, Washington, D.C., United States FGS Global Full time

    About FGS GlobalFGS Global is a leading strategic advisory and communications consultancy with a global presence. Our team of experts provides cutting-edge services to clients across various industries.Internship OverviewWe are seeking highly motivated and organized students for a part-time spring internship in our Washington D.C. office. As an intern, you...

  • Spring Internship Opportunity at FGS Global

    4 weeks ago

    Washington, Washington, D.C., United States FGS Global Full time

    About FGS GlobalFGS Global is a leading strategic advisory and communications consultancy with a global presence. Our team of experts provides counsel to clients across various sectors, leveraging our research and insights, media placement, content, digital, and data capabilities.About the ProgramWe are seeking highly motivated and organized students for a...

  • Senior Account Executive

    4 weeks ago

    Washington, Washington, D.C., United States VOX Global Full time

    About the RoleWe are seeking a highly skilled Senior Account Executive to join our team at VOX Global. As a Senior Account Executive, you will work closely with senior leaders to build and manage advocacy campaigns, focusing on public affairs, earned media, and thought leadership for our clients.The ideal candidate will have experience supporting clients or...

  • Senior Software Engineer

    4 weeks ago

    Washington, Washington, D.C., United States Insight Global Full time

    Job Title: Senior Software EngineerJob Summary:Insight Global is seeking a highly skilled Senior Software Engineer to join our IT program in Washington, DC. The successful candidate will play a crucial role in mapping, documenting, and analyzing the customer's current applications to modernize their architectural environment.Key Responsibilities:- Map and...

  • Global Quality Manager

    4 weeks ago

    Washington, Washington, D.C., United States Geosyntec Consultants Full time

    Job SummaryWe are seeking a highly skilled Global Quality Manager to join our team at Geosyntec Consultants. The successful candidate will be responsible for scoping, developing, managing, coordinating, and enforcing quality management systems, tools, processes, and procedures across our operations nationally and internationally.Key ResponsibilitiesEvaluate...

  • Senior Account Executive

    4 weeks ago

    Washington, Washington, D.C., United States VOX Global Full time

    About the RoleVOX Global is seeking a highly skilled Senior Account Executive to join our team in Washington, D.C. This position will work closely with senior leaders to build and manage advocacy campaigns, focusing on public affairs, earned media, and thought leadership for our clients.The ideal candidate will have experience supporting clients or...

  • Crisis Management Watch Officer for SGI Global

    4 weeks ago

    Washington, Washington, D.C., United States SGI Global, LLC Full time

    Job OverviewSGI Global is seeking a highly skilled Crisis Management Watch Officer to support the Department of Homeland Security, The Countering Weapons of Mass Destruction Office (CWMD) and Watch Operations. The CWMD watch will coordinate, share, and perform analysis on relevant operational information related to chemical, biological, radiological,...

  • Senior Data Analyst

    4 weeks ago

    Washington, Washington, D.C., United States SGI Global Full time

    Job Title: Senior Data AnalystSGI Global is seeking a highly skilled Senior Data Analyst to join our team.### Job SummaryWe are looking for a Senior Data Analyst to assist in the development and implementation of data analyses, data collection systems, and other strategies that optimize statistical efficiency and quality.### Responsibilities* Assist in the...

  • Global Government Affairs Manager

    4 weeks ago

    Washington, Washington, D.C., United States Mondelez International Full time

    Job Title: Global Government Affairs ManagerJob Summary:We are seeking a highly skilled Global Government Affairs Manager to join our team at Mondelz International. As a key member of our Global Government Affairs team, you will be responsible for developing and executing global PGA workstreams in concert with other members of the Global PGA team.Key...

  • Senior Network Architect

    1 month ago

    Washington, Washington, D.C., United States Saxon Global Full time

    Job SummaryWe are seeking a highly skilled Senior Network Architect to join our team at Saxon Global. The ideal candidate will have a strong background in designing, implementing, and maintaining enterprise LAN/WAN/WLAN networks.Key ResponsibilitiesDesign and implement network infrastructure solutions to meet business needs.Manage and maintain existing...

  • Senior IT Operations Manager

    4 weeks ago

    Washington, Washington, D.C., United States General Dynamics Information Technology Full time

    Job Summary:We are seeking a Senior IT Operations Manager to oversee and manage operational, financial, and contractual delivery aspects of projects for our federal client in Washington D.C.Key Responsibilities:Directs all phases of programs from inception through completion.Responsible for the cost, schedule, and technical performance of company programs or...

  • Global Satellite Network Director

    4 weeks ago

    Washington, Washington, D.C., United States U.S. Agency for Global Media Full time

    Job SummaryThis position is located in the Network Control Center (NCC) within the Office of Technology, Services and Innovation (TSI) at the U.S. Agency for Global Media.The Director of the NCC will lead the central 24/7/365 hub for the agency's global satellite network, scheduling and coordinating agency satellite network operations for broadcasts in more...

  • Senior Vice President, Global Psychosocial Services

    3 weeks ago

    Washington, Washington, D.C., United States Supportkind Full time

    Job DescriptionKIND is a global leader in the protection of unaccompanied and separated children who are forcibly displaced from their countries of origin. As Senior Vice President, Global Psychosocial Services, you will play a critical role in advancing KIND's mission by ensuring effective mental health and psychosocial support (MHPSS) program development,...