Senior IT Operations Manager

3 weeks ago

Washington, Washington, D.C., United States General Dynamics Information Technology Full time

Job Summary:

We are seeking a Senior IT Operations Manager to oversee and manage operational, financial, and contractual delivery aspects of projects for our federal client in Washington D.C.

Key Responsibilities:

  • Directs all phases of programs from inception through completion.
  • Responsible for the cost, schedule, and technical performance of company programs or subsystems of major programs.
  • Participates in the negotiation of contract and contract changes.
  • Responsible to meet required contractual performance metrics such as SLAs, KPIs, OPI, etc.
  • Responsible to meet program financial metrics.
  • Coordinates the preparation of proposals, business plans, proposal work statements and specifications, operating budgets, and financial terms/conditions of contract.
  • Acts as primary customer contact for program activities, leading program review sessions with customer to discuss cost, schedule, and technical performance.
  • Establishes design concepts, criteria, and engineering efforts for product research, development, integration, and test.
  • Develops new business or expands the product line with the customer.
  • Establishes milestones and monitors adherence to master plans and schedules, identifies program problems, and obtains solutions, such as allocation of resources or changing contractual specifications.
  • Directs the work of employees assigned to the program from technical and administrative areas.
  • Functions as the senior business leader on the program, determining our customers' needs and priorities, coordinating technical solutions responses to those needs, helping to shape customer acquisitions, and positioning GDIT to deliver best-in-class services.
  • Conducts planning and provides recommendations to the client on task workload.
  • Manages risk tracking process.
  • Attends customer meetings and serves as client liaison.
  • Interacts with vendors, other agencies, and client staff and stakeholders.
  • Coordinates development of and timely delivery of contractual deliverables.

Requirements:

  • Ten years of Enterprise IT Infrastructure Program Management, leading a large team of 80+ individuals.
  • Experience managing Data Centers with 1000+ Servers, 1,000+ network devices, and 10+ PB of storage.
  • Experience supporting at least one of the following emerging technologies: Cloud, Big Data, Cyber, and Managed Services.
  • PMP Certification.
  • ITIL certification.
  • Certifications in CISSP, AWS/Azure is a plus.
  • Candidates must be eligible to obtain a federal security clearance.

What GDIT Can Offer:

  • Full-flex work week.
  • 401K with company match.
  • Customizable health benefits packages.
  • Collaborative teams of highly motivated critical thinkers and innovators.
  • Internal mobility team dedicated to helping you own your career.
  • Rewards program for high-performing employees.

Salary Range: $170,000 - $230,000. This is not a guarantee of compensation or salary. Salary will be set based on experience, geographic location, and possibly contractual requirements and could fall outside of this range.

Benefits Package: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match.

Work-Life Balance: To encourage work-life balance, GDIT offers employees full-flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement, and jury duty leave.

Additional Benefits: Other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness, and business travel and accident insurance are provided or available.

About GDIT: We are GDIT, a global technology and professional services company that delivers consulting, technology, and mission services to every major agency across the U.S. government, defense, and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation.

Equal Opportunity/Affirmative Action Employer: GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

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