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Office Coordinator
2 months ago
Fink's Jewelers is seeking a highly organized and customer-focused Office Assistant to support our sales activities at our North Hills location in Raleigh, NC.
Key Responsibilities- Assist in supporting sales activities by performing all necessary functions on the POS system, including ringing sales, layaways, and special orders.
- Generate and maintain client records and files, special order, and layaway files.
- Process incoming and outgoing transfers according to corporate policy and procedures to ensure inventory control.
- Prepare packages and paperwork for outgoing mail or shipment.
- Accept and process product for repair, communicate estimates to customers, and follow up on completion and shipment dates.
- Respond to customer inquiries both in person and over the phone.
- Utilize company ERP software to research transactions.
- Perform other duties as assigned.
Fink's Jewelers is a well-established company with a rich history dating back to 1930. We are committed to providing excellent customer service and have a strong focus on employee development.
We offer a range of benefits to our employees, including dental insurance, employee discounts, flexible spending accounts, health insurance, health savings accounts, paid short/long term disability, paid life insurance, paid holidays, paid time off, professional development assistance, referral programs, retirement 401K plans, and vision insurance.