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Administrative Support Specialist

2 months ago

Santa Fe, United States ATA Services Inc Full time

Company Overview

ATA Services, Inc. is seeking qualified individuals for the role of General Clerk III. This position involves essential clerical duties aimed at enhancing the efficiency of childcare assistance application processing.

Position Overview

The primary goal of this role is to streamline the processing of childcare assistance applications. The selected candidates will be responsible for ensuring that applications are complete and conducting follow-up activities with clients.

Key Responsibilities

  • Review and screen childcare assistance applications for completeness.
  • Identify and address over-payments, and communicate with clients regarding missing documentation.
  • Assist in managing one-time payments and resolving payment discrepancies.
  • Utilize integrated eligibility systems to manage recertification processes and maintain accurate records.
  • Conduct interviews with clients to assess their needs and determine eligibility for childcare assistance programs.
  • Support local staff in addressing application processing issues as needed.

Qualifications

  • A minimum of 2 years of experience in an administrative or clerical role.
  • High School diploma or equivalent.
  • Ability to pass a background check.
  • Proficient in office management and daily operations.
  • Strong organizational skills and attention to detail.
  • Excellent verbal communication skills.
  • Proficient in Microsoft Office and knowledgeable about office equipment.

Equal Employment Opportunity

ATA Services, Inc. is committed to providing equal employment opportunities to all individuals. We adhere to all applicable laws regarding nondiscrimination in employment.

Compensation

The hourly wage for this position is competitive and commensurate with experience.