Customer Relationship Associate

6 days ago


Omaha, Nebraska, United States Jake Bucher - State Farm Agent Full time
Job OverviewAt Jake Bucher - State Farm Agent, we are seeking a highly skilled Customer Relationship Associate to join our team. As an essential part of our daily business operations, you will play a vital role in growing our agency through meaningful client relationships and acting as a liaison between customer needs and agency departments.

In this dynamic role, you will have the opportunity to improve the lives of our customers by proactively marketing relevant products and services. With your exceptional organizational skills, attention to detail, and excellent customer service skills, you will ensure timely policy issuance and provide top-notch support to our clients.

We are eager to have you on our team as a dedicated and sales-minded professional. Your career growth is tied to the success of our customers, making this a truly rewarding experience.

Responsibilities
  • Manage client accounts and update information in the database.
  • Assist clients with policy changes and inquiries.
  • Process insurance claims and follow up with clients on claim status.
  • Coordinate with underwriters to ensure timely policy issuance.

Requirements
  • Strong organizational skills and attention to detail.
  • Excellent customer service and communication skills.
  • Previous experience in insurance or a related field preferred.

Benefits
  • Competitive salary: $60,000 - $80,000 per year
  • Bonus based on performance
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development


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