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Customer Experience Coordinator

2 months ago

Oxford, United States TJ Maxx Full time
Customer Experience Supervisor

At T.J. Maxx, we're committed to delivering an exceptional customer experience. As a Customer Experience Supervisor, you'll play a key role in promoting a positive and engaging atmosphere for our customers.

Key Responsibilities:
  • Oversee a team of Associates at the front of store, ensuring they're equipped to provide top-notch customer service.
  • Train and coach Associates on personalizing the customer experience, including loyalty programs and promotions.
  • Address customer concerns and issues promptly, resolving them in a fair and efficient manner.
  • Coordinate breaks for all Associates, ensuring they have the opportunity to rest and recharge.
What We Offer:
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.

We're looking for a motivated and customer-focused individual to join our team. If you're passionate about delivering exceptional customer experiences, we encourage you to apply.