Customer Service Coordinator

4 days ago


Oxford, Mississippi, United States Baptist Memorial Full time
Job Summary

We are seeking a highly skilled and detail-oriented Customer Service Coordinator to join our team at Baptist Memorial Health Care. As a key member of our customer service team, you will be responsible for promoting a high level of customer satisfaction during patient interactions, maintaining accurate and timely billing information, and performing daily reconciliations.

Key Responsibilities
  • Verify insurance coverage and communicate with carriers and regulatory agencies for reimbursement purposes.
  • Perform daily and monthly close-out procedures for internal controls and cash balancing.
  • Maintain working knowledge of insurance co-pays, deductibles, and workman's compensation protocols to ensure accurate and compliant billing information.
  • Promote customer satisfaction while maintaining a positive and professional demeanor in both verbal and nonverbal communication.
  • Answer telephones, take and direct messages in a timely manner, and maintain an organized and efficient work environment.
  • Coordinate resources necessary to input accurate data, collect fees at time of service, and assist patients with financial counseling when needed.
Requirements
  • Preferred: One year's current experience with insurance billing and/or medical collection and medical terminology.
  • Minimum: Skill in communicating clearly and effectively using standard English in written, oral, and verbal format to achieve high productivity and efficiency.
  • Basic knowledge of Windows applications and current knowledge of medical terminology.
About Baptist Memorial Health Care

We offer a competitive salary, paid vacation/time off, continuing education opportunities, and a generous retirement plan. Our benefits package is highly competitive in the Mid-South healthcare community, and we reward our colleagues' efforts with compensation and benefits that reflect our commitment to their success.



  • Oxford, Mississippi, United States Baptist Memorial Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Customer Service Coordinator to join our team at Baptist Memorial Health Care. This role will be responsible for promoting a high level of customer satisfaction, maintaining accurate and timely billing information, and performing daily reconciliations.Key ResponsibilitiesVerify insurance coverage...


  • Oxford, Mississippi, United States Baptist Memorial Healthcare Corporation Full time

    Job SummaryAs a Coordinator-Customer Service Float Pool, you will play a vital role in promoting a high level of customer satisfaction during patient interactions. You will be responsible for maintaining accurate and timely billing information, processing appointments, and daily reconciling charge and payment entries and bank deposit. This position requires...


  • Oxford, Mississippi, United States Baptist Memorial Full time

    Job SummaryAs a Customer Service Coordinator in our Float Pool, you will play a vital role in promoting high levels of customer satisfaction during patient interactions. Your knowledge of departmental and corporate policies and procedures will be essential in maintaining accurate and timely billing information, processing appointments, and daily reconciling...


  • Oxford, Mississippi, United States Baptist Memorial Healthcare Corporation Full time

    Job Summary: As a Coordinator-Customer Service Float Pool, you will play a vital role in promoting high levels of customer satisfaction during patient interactions. This requires a strong knowledge of departmental and corporate policies and procedures. You will maintain accurate and timely billing information, process appointments, and reconcile charge and...


  • Oxford, Mississippi, United States Baptist Memorial Healthcare Corporation Full time

    Job Summary: We are seeking a highly skilled and detail-oriented Customer Service Coordinator to join our team at Baptist Memorial Health Care Corporation. As a key member of our Float Pool team, you will be responsible for providing exceptional customer service to our patients and families while maintaining accurate and timely billing...


  • Oxford, Mississippi, United States Kaygen Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our clients, resolving issues, and ensuring their satisfaction.Key ResponsibilitiesInterface with customers to resolve customer service issues,...


  • Oxford, Mississippi, United States ANIMAL CLINIC OF OXFORD Full time

    Lead Customer Service RepresentativeWe are seeking a highly skilled and compassionate Lead Customer Service Representative to join our team at Animal Clinic of Oxford. As a key member of our front office staff, you will be responsible for providing exceptional client service and communication, ensuring a positive experience for our clients and their pets.Key...


  • Oxford, Mississippi, United States ANIMAL CLINIC OF OXFORD Full time

    Lead Customer Service RepresentativeWe are seeking a highly skilled and compassionate Lead Customer Service Representative to join our team at Animal Clinic of Oxford. As a key member of our front desk team, you will be responsible for providing exceptional client service and communication, ensuring a positive experience for our clients and their...


  • Oxford, Mississippi, United States ANIMAL CLINIC OF OXFORD Full time

    Exciting Career Opportunity at Animal Clinic of OxfordWe are seeking a Senior Client Service Coordinator to enhance our operations.Position Overview:The Senior Client Service Coordinator plays a vital role in delivering outstanding client service and effective communication. This position is essential for creating positive experiences for clients and...


  • Oxford, Mississippi, United States ANIMAL CLINIC OF OXFORD Full time

    Exciting Opportunity at Animal Clinic of OxfordWe are seeking a Senior Client Services Coordinator to enhance our team.Position Overview:The Senior Client Services Coordinator plays a vital role in delivering outstanding client service and communication. This position is essential for creating positive experiences for clients and supporting the daily...


  • Oxford, Mississippi, United States ANIMAL CLINIC OF OXFORD Full time

    Exciting Opportunity at Animal Clinic of OxfordWe are seeking a Senior Client Service Coordinator to enhance our operations.Position Overview:The Senior Client Service Coordinator plays a vital role in delivering outstanding client interactions and communication. This position is essential for creating positive experiences for clients and supporting the...


  • Oxford, Mississippi, United States Circle K Stores, Inc. Full time

    Circle K Stores, Inc. is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing excellent customer service, operating a cash register, and maintaining a clean and organized store environment. You will also be responsible for greeting customers, making purchase suggestions, and...


  • Oxford, Mississippi, United States Walgreens Full time

    Job Description:As a Customer Service Associate at Walgreens, you will be responsible for delivering a distinctive and delightful customer experience. This includes registering sales on assigned cash registers, providing customers with courteous, friendly, and efficient checkout service, and engaging customers and patients by greeting them and offering...


  • Oxford, Mississippi, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC Job DescriptionJob Title: Customer Service RepresentativeJob Summary: We are seeking a Customer Service Representative to join our team at Domino's Pizza LLC. As a Customer Service Representative, you will be responsible for providing exceptional customer service, preparing pizzas and other products, and maintaining a clean and safe work...


  • Oxford, Mississippi, United States Lapels Dry Cleaning Full time

    About Lapels Dry CleaningLapels Dry Cleaning is a nationally leading company in the dry cleaning industry, with a strong commitment to customer satisfaction and exceptional service.Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our front counter team, you...


  • Oxford, Mississippi, United States Lapels Dry Cleaning Full time

    About Lapels Dry CleaningLapels Dry Cleaning is a nationally leading company in the dry cleaning industry, with a strong commitment to providing exceptional customer service. We are locally owned and operated, and we are seeking motivated employees who can provide top-notch service to our customers.Job ResponsibilitiesFront Counter:Provide warm and engaging...


  • Oxford, Mississippi, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Pizza LLC.Key Responsibilities:Greet customers and provide a positive, engaging experienceTake customer orders using our technology and Point of Sales SystemEnsure orders are...


  • Oxford, Mississippi, United States Jimmy Carr - State Farm Agent Full time

    Job Overview We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our State Farm independent contractor agent team, you will play a vital role in providing exceptional service to our customers. Responsibilities Establish and maintain strong relationships with...


  • Oxford, Mississippi, United States Jimmy Carr - State Farm Agent Full time

    Job OverviewAre you a customer-focused individual who enjoys working with the public? Do you have excellent communication skills and a passion for providing top-notch service? If so, we may have the perfect opportunity for you!ResponsibilitiesEstablish and maintain strong relationships with customers, providing prompt and accurate service as needed.Use a...


  • Oxford, Mississippi, United States Jimmy Carr - State Farm Agent Full time

    Job OverviewAre you a customer-focused individual with excellent communication skills? Do you enjoy working with the public and providing top-notch service? If so, we may have the perfect opportunity for you as a State Farm Agent Team Member.As a key member of our team, you will be responsible for establishing strong customer relationships, providing prompt...