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Title Settlement Specialist
2 months ago
About Us:
Redfin is a pioneering force in the real estate industry, dedicated to transforming the title and settlement sector through innovative technology and exceptional service. Our goal is to create a seamless and transparent experience for buyers and sellers while empowering our real estate and lending partners. We are seeking driven and talented individuals to join our mission of modernizing the national title agency landscape.
The Role:
As a Closing Transactions Officer, you will serve as the primary liaison for clients and real estate professionals throughout the settlement process. Your responsibilities will include:
- Facilitating communication among all parties involved in the transaction.
- Acting as the main contact for buyers, sellers, and agents.
- Overseeing each file from initiation to completion, ensuring that all team members fulfill their responsibilities.
- Maintaining organization and ensuring all contractual obligations are met.
- Gathering essential information from clients and agents to assist the title department in clearing titles.
- Delivering outstanding customer service and title expertise to enhance the client experience, guiding them through each step of the closing process.
- Responding to inquiries on our main phone line, explaining title quotes, title insurance, and the settlement process to prospective and current clients.
- Managing title and closing processes for all residential projects in your designated market.
- Coordinating tasks for yourself and your support team.
- Verifying title clearance for assigned files prior to closing.
- Collaborating with the support team to address title defects and reviewing all entity documents for adequacy.
- Reviewing closing documents for accuracy and completeness before and after the closing.
- Ensuring files are balanced before submission for funding.
- Preparing documents for recording and ensuring they are complete prior to post-closing.
- Adapting to changing responsibilities as required.
- Strong background in customer service.
- Excellent written and verbal communication abilities.
- A minimum of 2 years of experience as an Escrow Officer is essential.
- Familiarity with Qualia, Tableau, and GSuite is advantageous.
- Exceptional attention to detail and organizational skills in a fast-paced environment.
- Adept at multitasking and prioritizing in a dynamic setting.
- Effective communicator who conveys messages clearly and concisely.
- Technologically proficient and quick to learn new software.
- A positive, collaborative, and humble attitude.
- An entrepreneurial environment that encourages innovative ideas and continuous improvement.
- Competitive compensation packages.
- Comprehensive benefits, including paid time off, medical, dental, and vision insurance, fully paid family leave, and more.
- A supportive team of intelligent and engaging colleagues, along with a management team committed to your professional growth.
We are dedicated to fostering a diverse and inclusive workplace that reflects the communities we serve.
Redfin is committed to providing equal employment opportunities to all employees and applicants, prohibiting discrimination based on various protected characteristics.
