Guest Services Representative

1 month ago


UT United States Provo City Full time
Job Summary

We are seeking a highly motivated and detail-oriented Guest Services Worker to join our team at the Peaks Ice Arena. As a Guest Services Worker, you will be responsible for providing exceptional customer service to our guests, ensuring a positive experience for all who visit our facility.

Key Responsibilities
  • Provide excellent customer service to guests, responding to their needs and resolving any issues in a timely and professional manner.
  • Operate the admissions, concessions, and skate rental areas, ensuring a smooth and efficient experience for guests.
  • Assist other team members as needed, providing support and coverage during peak periods.
  • Perform other related duties as required, including maintaining a clean and safe environment for guests.
Requirements
  • High school diploma or equivalent required.
  • Previous customer service experience preferred.
  • Ability to work a variety of shifts, including evenings, weekends, and holidays.
  • Valid driver's license may be required.
What We Offer

As a Guest Services Worker with Provo City, you will enjoy a competitive salary, opportunities for professional growth and development, and a comprehensive benefits package, including health, dental, and vision insurance, as well as a 401(k) retirement plan.

We are an equal opportunity employer, committed to diversity and inclusion in the workplace. If you are a motivated and customer-focused individual who is passionate about providing exceptional service, we encourage you to apply for this exciting opportunity.



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