Customer Service Representative

1 month ago


UT United States SkyWest Airlines Full time

About SkyWest Airlines

We are seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will provide exceptional front-line service to our passengers, ensuring a positive experience from check-in to departure.

Key Responsibilities:

  • Provide excellent customer service to passengers, responding to their needs and resolving issues in a prompt and friendly manner.
  • Greet passengers, issue tickets, provide seat assignments, check baggage, board flights, and assist customers with special needs.
  • Communicate clearly with ground personnel and flight crews to ensure seamless operations.
  • Calmly handle situations such as cancelled and delayed flights, providing reassurance and support to affected passengers.

Requirements:

  • Be at least 18 years old.
  • Possess a valid unrestricted state-issued driver's license.
  • Have a High School Diploma or GED.
  • Pass a pre-placement background check and drug screen.
  • Legally authorized to work in the United States for any employer without sponsorship.
  • Ability to lift 50 lbs. with or without reasonable accommodation.
  • Willing to work mornings, nights, weekends, and holidays.

Benefits:

  • Competitive hourly rate of $13.00.
  • Opportunity to work with passengers from all over the world.
  • Robust training program with opportunities for advancement and growth within the company.
  • World-class benefits, including 401(k) match, performance rewards, and health care.

About SkyWest Airlines

SkyWest Airlines is committed to maintaining a working environment of satisfying employment and mutual respect for all of our employees, regardless of race, color, national ancestry, sex, sexual orientation, gender identity, marital status, national origin, religion, medical condition, disability, pregnancy, age, or military status.



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