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Central Intake Coordinator

2 months ago

Detroit, Michigan, United States Henry Ford Health System Full time

Job Summary:

We are seeking a skilled Central Intake Specialist to join our team at Henry Ford Health System. As a Central Intake Specialist, you will play a critical role in the coordination of patient care, ensuring seamless transitions and efficient communication between healthcare providers.

Key Responsibilities:

  • Intake of new referrals by phone, fax, and/or computer, ensuring accurate and timely processing of patient information.
  • Coordinate insurance coverage with the Billing department and assist with coordination of care, ensuring compliance with regulatory requirements.
  • Routinely interact with physicians, nurses, case managers, and the general public regarding patient transitions and ongoing care in the home.

Requirements:

  • High school diploma or equivalent required; college-level coursework in business preferred.
  • Minimum of two years of intake, customer service, or billing experience; home health care intake or billing experience preferred.
  • General knowledge of medical coding and medical terminology required; advanced computer knowledge, keyboard experience, and Microsoft Office experience required, knowledge of Epic preferred.
  • Ability to analyze and improve intake procedures required.

Why Join Us:

At Henry Ford Health System, we are committed to providing exceptional patient care and a positive work environment. Our team members enjoy a range of benefits, including competitive health plan options, tuition assistance, family forming benefits, and discounts to dozens of businesses.

Equal Employment Opportunity:

Henry Ford Health System is an equal employment opportunity/affirmative action employer, committed to the hiring, advancement, and fair treatment of all individuals without regard to race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height, weight, marital status, family status, gender identity, sexual orientation, and genetic information.