Medical Office Coordinator

3 weeks ago


Fort Myers, Florida, United States FYZICAL Therapy and Balance Centers Full time
Job Summary

We are seeking a highly motivated and organized Medical Receptionist / Front Desk to join our team at FYZICAL Therapy and Balance Centers in Fort Lee, NJ.

Key Responsibilities
  • Manage patient data, scheduling, and payment collection in our EMR system.
  • Provide exceptional customer service to patients, clients, and team members.
  • Route incoming office communication to the right place: phone, email, fax, mail.
  • Intake for New Patients, including receiving Initial Evals and Free Screens.
  • Schedule full plans of care after Initial Evals.
  • Collect co-pays, deductibles, and other over-the-counter payments at the time of visit.
  • Track referral sources of patients and conversion of referrals into appointments.
  • Contact the client's insurance company for verification of insurance benefits and to understand the requirements needed for coverage of physical therapy visits.
  • Perform other miscellaneous administrative tasks as directed.
Requirements
  • Self-motivating with the ability to proactively and independently handle complex scheduling.
  • Comfortable with handling medical reimbursements/billing process.
  • Ability to multitask, including assisting patients, and making phone calls to insurance companies to verify insurance benefits for clients.
  • Listen, speak, and write to team members and patients clearly and concisely.
  • Ability to maintain a calm and friendly demeanor with clients, insurance companies, and team members.
  • Genuinely empathetic and caring towards patients.
  • Honest, speak your mind, and own it, even when controversial.
What We Offer

FYZICAL Therapy and Balance Centers is a patient care organization committed to the health and wellness of individuals of all ages. We offer a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package.



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