Dental Office Coordinator

2 days ago

Fort Myers, Florida, United States Red Cedar Dental Care Full time

About Red Cedar Dental Care

Red Cedar Dental Care is a dynamic and growing dental practice in Fort Myers, FL, seeking a highly motivated and bilingual Business Assistant to join our team. As a Business Assistant, you will play a vital role in supporting our front office, ensuring seamless patient care, and contributing to the success of our practice.

Responsibilities:

  • Greet and welcome patients, creating a positive first impression of our team
  • Manage front office duties, including answering phones, checking office mail and email, and communicating with patients and insurance companies
  • Utilize Dentrix for patient scheduling and records
  • Schedule and confirm appointments for multiple providers in the office
  • File patient insurance claims and follow up on outstanding claims, verification of benefits, and explanation of coverage
  • Post insurance and patient payments and process accounts receivables
  • Review treatment plan fees and payment options with patients
  • Partner with providers and team to implement Heartland Dental systems to optimize office potential

What You'll Gain:

  • Competitive benefits, including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)
  • Front-loaded education and training, providing opportunities to develop to your full potential
  • Access to on-demand Daily Pay

Qualifications:

  • Bilingual - fluent in English and Spanish
  • Experience working in a fast-paced and customer-centric environment
  • Excellent communication and organizational skills

Physical Requirements:

  • Ability to perform essential duties satisfactorily with or without reasonable accommodation
  • Prolonged periods sitting at a desk and working on a computer
  • Must be able to lift up to 15 pounds at times

About Heartland Dental:

Heartland Dental is the largest and one of the fastest-growing Dental Support Organizations, providing exceptional service to over 2,300 supported doctors in 38 states and over 1,400 supported offices. We are committed to living our core values, which promote diversity and inclusion, and provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.

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