Warehouse Operations Manager
4 days ago
**Job Title:** Warehouse Supervisor
**Company:** Retail First Corp
**Location:** Elgin, IL
**Job Type:** Full-time
**About Us:**
Retail First Corp is a full-service design-driven manufacturer of custom retail, point-of-purchase, and merchandising displays. We provide comprehensive services including design, prototype, production, fulfillment, and warehousing. We understand the importance of developing innovative, cost-effective custom solutions on time and on budget, meeting and exceeding our clients' expectations.
**Job Summary:**
We are seeking a highly skilled Warehouse Supervisor to oversee the efficient receipt, storage, shipping, and dispatch of a wide range of goods. The successful candidate will manage people, processes, and systems to ensure productivity targets are met and that the warehouse operates at peak efficiency.
**Key Responsibilities:**
- **Supervise Daily Warehouse Activities:**
- Oversee quality assurance, inventory control, space management, logistics, floor productivity, shipping, and customer service.
- **Manage Shipping and Receiving Department:**
- Ensure timely and accurate processing of inbound and outbound shipments.
- **Schedule and Oversee Warehouse Team:**
- Schedule and manage the warehouse team to meet the demands of the fulfillment center, and manage the flow and quality of work to maximize efficiency and minimize overtime.
- **Inspect Equipment and Maintain Warehouse:**
- Inspect equipment, tools, and machinery regularly, and oversee general maintenance as needed.
- **Ensure Compliance with Safety Standards:**
- Ensure all warehouse activities are conducted in compliance with safety standards.
- **Maintain High Standard of Customer Service:**
- Maintain a high standard of customer service by addressing and resolving warehouse issues in a timely manner.
- **Monitor and Manage Inventory Levels:**
- Monitor and manage inventory levels, conduct physical counts, and reconcile with data storage systems.
- **Develop and Implement Processes:**
- Develop and implement processes to improve operational efficiency and cost-effectiveness.
- **Train and Manage Warehouse Team:**
- Train and manage a warehouse team to solve day-to-day operational issues and reach short- and long-term performance goals.
**Qualifications:**
- Proven experience as a Warehouse Supervisor or a similar management position.
- Strong knowledge of warehouse operations, logistics, and shipping/receiving procedures.
- Excellent organizational and leadership skills.
- Proficiency in warehouse management software and databases.
- Ability to manage inventory.
- Good communication and interpersonal skills.
- Strong problem-solving skills and attention to detail.
- Physical stamina and the ability to lift heavy objects.
**Preferred Qualifications:**
- Certification in logistics, supply chain management, or business administration.
- Experience in a manufacturing or retail environment.
- Knowledge of safety protocols and procedures.
**Benefits:**
- 401k
- Health, dental, and vision insurance
- Paid time off
- Opportunities for professional development and growth
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