Team Member
23 hours ago
The Dairy Queen Crew Member is a key service provider to our guests, responsible for ensuring total guest satisfaction through positive engagement and interaction, consistent order accuracy, quality product presentation, and expected speed of service.
Key Responsibilities- Greet and positively engage guests in the restaurant, creating a welcoming atmosphere.
- Accurately accept guests' orders and process payments, ensuring seamless transactions.
- Address and resolve all guest inquiries and concerns in a timely manner, demonstrating exceptional customer service skills.
- Maintain a safe, secure, and comfortable area for guests and team members, adhering to company standards.
- Must be at least 16 years of age, with no previous experience required.
- Must have reliable transportation, ensuring timely attendance and punctuality.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals, and training materials.
- While performing duties, the employee is regularly required to stand and walk, talk and hear to communicate with employees, and taste/smell.
- Frequently required to handle, feel, and reach with hands and arms, occasionally required to sit, climb, or balance, and stoop, kneel, crouch, or crawl.
- Must occasionally lift and/or move up to 50 pounds, with specific vision abilities required for this role including peripheral vision and the ability to adjust focus.
Dairy Queen franchisees, employees, and crew members have been focused on creating positive memories for all who touch DQ, for over 75 years. Our commitment to quality and customer satisfaction has earned us a loyal following, and we continue to innovate and improve our services to meet the evolving needs of our guests.
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