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Executive Director of Strategic Operations

2 months ago

Glenn Dale, Maryland, United States CLevelCrossing Full time
About the Role

We are seeking a highly skilled and experienced Executive Director of Strategic Operations to join our team at CLevelCrossing. As a key member of our leadership team, you will provide direct support to our Chief People Officer (CPO) and be responsible for project management, operational support, and planning in support of the CPO's priorities and initiatives.

Key Responsibilities
  • Project Management/Operations: Manage and coordinate a variety of priorities and projects on time and on budget, as assigned by the CPO. This includes managing the edX integration, IMS project, HRIS systems improvements, and reporting, as well as annual people lifecycle processes such as performance management, learning and development, etc.
  • Support Projects: Support projects led by others on the people team to ensure they remain in line with the CPO's priorities, broader team goals, and are delivered on time and on budget. Examples of projects include IMS, systems/reporting alignment with finance, and continued evolution of the HR organization structure to allow for excellent service delivery by COEs and Business Partners.
  • Problem Solving: Identify initiatives or projects that need additional support or are not tracking as they should be and proactively problem solve.
  • Reporting and Dashboards: Ensure proper reporting and operational dashboards are in place to track and measure progress for all relevant initiatives. This includes evaluating all current reporting and tracking systems to ensure they are meeting the needs of the team and broader organization, as well as creating new reporting and tracking solutions from scratch, where needed.
  • Coordination and Planning: Coordinate across HR to execute planning, projects, and budget for the year.
  • Communication: Work closely with the CPO to ensure consistent and clear communication to team members and to set agendas for leadership and all-hands meetings.
  • Collaboration: Collaborate with a diverse set of leaders and stakeholders throughout the business to deliver upon the CPO/people teams goals.
Requirements
  • Experience: 7-10 years of work experience in a fast-moving, global matrix organization.
  • Skills: Experience in project management, communications, and/or change management. Ability to work in both team and individual contributor settings. Ability to handle multiple responsibilities and tasks concurrently. Ability to independently communicate and report initiative and project status to corporate executives. Strong problem-solving skills. Strong work ethic with a can-do positive attitude. Authentic focus on the importance of people and culture. Solid organizational skills with a laser-focused eye for detail. Excellent written and oral communication skills. Flexible and able to multitask, switch priorities as needed within a collaborative environment.
  • Education: Bachelor's degree in a related field.