Automation Operations Manager

4 weeks ago


Wood Dale, Illinois, United States Quest Diagnostics Full time
Job Summary

The Automation Operations Manager is responsible for generating and leading cost-down projects, end-to-end process flow improvement projects, and other continuous improvement initiatives across the laboratory. This role requires strong leadership and influence skills, with the ability to engage employees from front-line to director level.

Key Responsibilities
  • Generate and lead cost-down projects to improve laboratory efficiency and productivity.
  • Develop and implement sustainable process improvements, including the use of Lean tools and practices.
  • Track and measure the results of process improvements, with a focus on quality and productivity.
  • Coordinate and direct laboratory processes, standard work, and operational efficiency projects.
  • Establish strategic projects to drive TPM excellence and execution.
  • Ensure the effective use of COAST software for instrument performance and maintenance.
  • Deploy and coach laboratory staff on continuous improvement and Lean tools, and facilitate Kaizen events.
  • Create key operational efficiency metrics for each clinical area and develop performance measurements in partnership with laboratory leadership.
  • Lead and facilitate cross-functional problem-solving and process improvement teams.
  • Liaise between the automation vendor and laboratory staff.
  • Establish a strong partnership with laboratory leadership to execute root cause investigation of workflow impediments and other wastes throughout the business.
Requirements
  • Five years of leadership/influence experience engaging with employees from front-line to director level.
  • Proven experience in a leadership role related to the field.
  • Preferred two years of experience as a supervisor related to the field.
  • Demonstrated knowledge of process controls techniques, including statistical process control and data analysis techniques.
  • Strong project and time management skills.
  • Ability to translate performance improvement to financial performance.
  • Ability to analyze end-to-end processes, identify improvement opportunities, create project plans, and assign necessary resources.
  • Excellent interpersonal skills.
  • Strong communication and influencing skills.
Education and Certifications
  • Bachelor's Degree (Required).
  • Lean Six Sigma certification (Preferred).


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