Retail Operations Manager

13 hours ago


Jacksonville, Florida, United States Harbor Freight Tools Full time
Job Summary

We are seeking a highly motivated and experienced Retail Stocking Supervisor to join our team at Harbor Freight Tools. As a key member of our leadership team, you will be responsible for ensuring the smooth operation of our stores, providing exceptional customer service, and leading a team of sales and stocking associates.

Key Responsibilities:

  • Ensure and model professional customer service
  • Maintain a safe, clean, and organized store
  • Cross-train in all areas of store operations, including stocking and sales associate duties
  • Lead, coach, and develop others
  • Serve as Leader on Duty as scheduled
  • Other duties as assigned

Requirements:

  • Must be at least 18 years old
  • 1 year experience in retail leadership role
  • Ability to communicate clearly with customers and associates in person, email, and telephone
  • Ability to intermittently lift, push, and/or pull up to 50 pounds, and stand/move for entire shift
  • Ability to lift, bend, kneel, climb, crawl, and/or twist, and safely climb up/down a ladder
  • Physically able and willing to become certified to operate a forklift in accordance with IIPP (Injury and Illness Prevention Program)
  • Open availability with the ability to work evenings, weekends, and holidays

About Harbor Freight Tools:

We are a 45-year-old, $8 billion national tool retailer with the energy, enthusiasm, and growth potential of a start-up. We have over 1,500 stores in 48 states across the country and are opening several new locations every week. We offer our customers more than 7,000 tools and accessories, from hand tools and generators to air and power tools, from shop equipment to automotive tools. We provide our customers with the right tool for the right job at the right price, always delivering quality and value.



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