Recruitment & Retention Specialist (Multi-site)

7 days ago

Rochester, New York, United States Home Instead Senior Care Full time

About the Role:

This is an exciting opportunity to join Home Instead Senior Care as a Recruitment & Retention Specialist (Multi-site). As a key member of our team, you will be responsible for delivering a responsive end-to-end recruitment and retention service to support the growth and success of our business.

Key Responsibilities:

  • Manage all aspects of recruitment activity, ensuring compliance with legislation, regulators, and franchise standards.
  • Develop and implement creative recruitment campaigns online and within the local community.
  • Manage the end-to-end candidate experience, creating a positive and engaging proposition from initial contact to ongoing support.
  • Proactively source candidates using a variety of sources, including networking, social media, and local community events.
  • Develop and maintain our approach to recruiting on social media, generating interesting, innovative, and timely content and campaigns.
  • Use knowledge of the market and competitors to identify and develop the company's unique selling propositions and differentiators.
  • Research, plan, and successfully execute regular community events, including attending fairs, exhibitions, recruitment events, and other appropriate events.
  • Support candidate selection activities, ensuring the accuracy and integrity of recruitment-related information using the SmartRecruiters Applicant Tracking System (ATS).
  • Utilize recruitment data to make informed decisions regarding recruitment approach.
  • Implement and maintain an Employee Referral Scheme tailored to our Care Professionals.
  • Achieve targeted recruitment figures, ensuring compliance with Home Instead's Equality, Diversity, and Equal Opportunities policy.
  • Carry out any other duties deemed necessary for the successful operation of the business.

Requirements:

  • Previous experience of delivering a responsive end-to-end recruitment and retention service.
  • Experience of recruitment marketing, with knowledge of preparing and managing recruitment campaigns.
  • Good understanding of legislation relating to recruitment, including Enhanced Criminal Record checks, referencing, and Right to Work checks.
  • Experience of social media and other digital communication tools for recruitment purposes.
  • Confidence and self-motivation, with the ability to build and maintain strong positive community relationships to promote the opportunities available at Home Instead.
  • Experience of using a variety of attraction methods to source high-quality candidates.
  • Understanding of candidate screening and selection processes.
  • Experience of utilizing recruitment data to make informed decisions.
  • Flexibility to work outside 9-5 Monday to Friday to meet the demands of the business.
  • Strong interpersonal skills, with the ability to build rapport quickly.
  • Excellent verbal and written communication skills.
  • Good working knowledge of IT systems, with experience of Microsoft Office or Google suite, working with an ATS and virtual communication platforms.
  • Excellent organization and prioritization skills, with the ability to work accurately under pressure.
  • Team player, self-motivated, results-driven, and resilient.

Competencies:

  • Driving Results
  • Resilience
  • Customer Focus
  • Adapting to Change
  • Influencing
  • Planning & Organising
  • Teamwork & Collaboration
  • Communication & Relationship Management
  • Living Home Instead
  • Agile Learner

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