Service Center Director

3 days ago


Pine Bluff, Arkansas, United States The Salvation Army Full time
Job Summary

The Salvation Army is seeking a highly skilled and dedicated Service Center Director to oversee the day-to-day operations of our Service Center. As a key member of our team, you will be responsible for planning, administering, supervising, monitoring, and evaluating the activities of the Service Center, ensuring compliance with established policies and procedures.

Key Responsibilities
  • Supervise and train staff, volunteers, and beneficiaries to ensure effective service delivery
  • Develop and implement fundraising and development strategies to support the Service Center
  • Manage personnel records, track employee attendance, and process payroll
  • Prepare and maintain statistical records on services provided and compile monthly reports
  • Interview clients, determine eligibility, and provide assistance with applications and vouchers
  • Build and maintain relationships with community agencies to coordinate referrals and services
  • Ensure the maintenance and cleaning of the Service Center and its grounds
  • Recruit, orient, and train seasonal bell-ringer staff
Requirements
  • High school diploma or equivalent required; experience in retail or social services preferred
  • Ability to work in a fast-paced environment, prioritize tasks, and meet deadlines
  • Excellent communication, interpersonal, and problem-solving skills
  • Knowledge of social service administration, bookkeeping, and marketing principles
Working Conditions

The Service Center Director will work in a normal store environment with minimal physical discomforts. The ability to perform frequent walking and/or standing, kneeling, or squatting is required.



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