Service Center Director

2 months ago


Pine Bluff, Arkansas, United States The Salvation Army Full time

Job Summary

We are seeking a highly skilled and experienced Service Center Director to lead our team in providing exceptional social services to our community. As a key member of our team, you will be responsible for planning, administering, and supervising the day-to-day operations of our Service Center, ensuring compliance with established policies and procedures.

Key Responsibilities:

  • Supervise and train staff, volunteers, and beneficiaries to ensure effective service delivery
  • Develop and implement fundraising and development strategies to support our Service Center
  • Manage personnel records, track employee attendance, and process payroll
  • Prepare and maintain statistical records on services provided and compile monthly reports
  • Interview clients, determine eligibility, and provide assistance with applications and vouchers
  • Build and maintain relationships with community agencies to coordinate referrals and services
  • Ensure the maintenance and cleaning of our Service Center facilities
  • Recruit, orient, and train seasonal bell-ringer staff

Requirements:

  • High school diploma or equivalent, with experience in retail or social services preferred
  • Ability to attract and retain staff and volunteers, prepare accurate records, and screen clients for eligibility
  • Strong communication and interpersonal skills, with ability to work effectively with diverse groups
  • Ability to perform mathematical computations and maintain confidentiality of client information

Working Conditions:

This role is performed in a normal store environment with minimal physical discomforts. The ideal candidate will be able to work effectively in a fast-paced environment, with frequent walking and standing, and occasional sitting or operating a vehicle.



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