Service Center Director
2 months ago
Job Summary
We are seeking a highly skilled and experienced Service Center Director to lead our team in providing exceptional social services to our community. As a key member of our team, you will be responsible for planning, administering, and supervising the day-to-day operations of our Service Center, ensuring compliance with established policies and procedures.
Key Responsibilities:
- Supervise and train staff, volunteers, and beneficiaries to ensure effective service delivery
- Develop and implement fundraising and development strategies to support our Service Center
- Manage personnel records, track employee attendance, and process payroll
- Prepare and maintain statistical records on services provided and compile monthly reports
- Interview clients, determine eligibility, and provide assistance with applications and vouchers
- Build and maintain relationships with community agencies to coordinate referrals and services
- Ensure the maintenance and cleaning of our Service Center facilities
- Recruit, orient, and train seasonal bell-ringer staff
Requirements:
- High school diploma or equivalent, with experience in retail or social services preferred
- Ability to attract and retain staff and volunteers, prepare accurate records, and screen clients for eligibility
- Strong communication and interpersonal skills, with ability to work effectively with diverse groups
- Ability to perform mathematical computations and maintain confidentiality of client information
Working Conditions:
This role is performed in a normal store environment with minimal physical discomforts. The ideal candidate will be able to work effectively in a fast-paced environment, with frequent walking and standing, and occasional sitting or operating a vehicle.
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