Information and Communication Channels Manager

3 weeks ago


Fairbanks, Alaska, United States Fairbanks Urology Full time
About Fairbanks Urology

We are a small but busy medical practice, dedicated to making a significant impact in people's lives. Our patients come to us with a wide range of health concerns, from minor issues to life-threatening conditions. As a key member of our team, you will play a vital role in ensuring that our patients receive the best possible care.

Job Summary

We are seeking a highly skilled and organized individual to join our team as an Information and Communication Channels Manager. This is a full-time position that requires excellent communication skills, technological proficiency, and the ability to multitask and prioritize tasks effectively.

Key Responsibilities
  • Welcome and greet patients and visitors in a warm and professional manner
  • Register new patients and update existing patient demographics by collecting detailed patient information
  • Obtain insurance cards, demographic information, and co-pays
  • Facilitate patient flow by checking patients in and out, scheduling appointments, and communicating with referring physicians
  • Perform various administrative tasks, including inputting patient information, checking voicemails, and uploading medical records
  • Collect payments from patients and manage patient communication channels
Requirements
  • Superb communication skills
  • Fantastic technological skills
  • Ninja-level skills in multitasking, time management, organization, and prioritization
  • Mother-like skills in customer service and telephone etiquette
  • Reliability and attention to detail
What We Offer

We offer a competitive compensation package that is commensurate with skill and abilities. This is a full-time position with a regular schedule, Monday through Friday, 8:00 AM to 5:00 PM. We also offer a range of benefits to support your well-being and career growth.



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