Senior Technical Program Manager

1 week ago

San Francisco, California, United States Rippling Full time
About Rippling

Rippling is a cutting-edge platform that streamlines HR, IT, and Finance operations for businesses. Our innovative solution brings together workforce systems, enabling companies to manage and automate every aspect of the employee lifecycle in a single, intuitive system.

Imagine being able to onboard new employees anywhere in the world and set up their payroll, corporate card, computer, benefits, and third-party apps like Slack and Microsoft 365-all within 90 seconds. This is the power of Rippling.

Based in San Francisco, CA, Rippling has secured $1.2B in funding from top investors and was named one of America's best startup employers by Forbes. We prioritize candidate safety and ensure all official communication is sent from [redacted] addresses.

About The Role

We're seeking a Senior Technical Program Manager to join our Global Payroll organization. This role will collaborate with PMs and EMs to drive roadmap and cross-team initiatives, playing a key part in our international expansion efforts. The ideal candidate will be passionate about Program Delivery, with a proven track record of facilitating collaboration across multiple teams and a willingness to dive deep to drive results.

Key Responsibilities
  • Develop strategic cross-functional plans, prioritize, and execute by partnering with product managers, engineering leads, and stakeholders to create program plans, including roadmaps, dependency identification, and resourcing plans.
  • Establish and lead regular program-level meetings with product and engineering leadership to ensure projects are driven to successful outcomes.
  • Resolve program-level issues using scrum-of-scrums as needed, facilitate executive-level escalations, and program-level change management.
  • Monitor program delivery health, track program-level status, risks, issues, and dependencies.
  • Manage program-level communications, ensuring stakeholders are informed of roadmap changes, release plans, and delivery status. Lead program-level reviews with delivery teams, stakeholders, and executive management as required.
  • Dive deep with product leads to translate business requirements into concrete engineering tasks.
  • Contribute to the definition, development, and tracking of effective metrics and R&D improvements that drive improved Product Team operating performance and lead regular reviews of program metrics and health.
  • Establish, document, and drive adoption of program frameworks, tools, and best practices.
  • Identify and escalate roadblockers and delays, driving them to closure in a timely manner.
  • Be an agent of change as we establish and strengthen our Technical Program Management function across the company.
Requirements
  • 5+ years of experience as a TPM, Engineering Lead, Manager, or equivalent working directly with software engineering teams.
  • Proven track record of communicating technical issues effectively to technical and non-technical partners at different levels of the organization.
  • Proven ability to build and implement detailed plans accounting for ambiguity, dependencies, and technical complexity in an agile environment.
  • Demonstrated excellence in the practice of technical program management, especially in establishing TPM processes from scratch.
  • Highly skilled in pragmatically identifying, tracking, and reporting on cross-team dependencies and collaboratively addressing them effectively.
  • Demonstrated attention to detail and a hands-on disposition.
  • Excellent problem-solving and troubleshooting skills.
  • Proven ability to handle multiple competing priorities in a fast-paced environment.
  • Outstanding ability to effectively communicate across all levels of the organization from engineers to executives.
  • Demonstrates 2+ years as a successful agilist and change agent, preferably in a B2B SaaS environment.
  • Four-year Computer Science, Engineering, Business, or related degree, or equivalent work experience.
Compensation

The pay range for this role is: $120,000 - $313,000 USD per year (US Tier 1).

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