Customer Service Banking Specialist
2 weeks ago
Are you dedicated to delivering outstanding customer support? Do you excel in a fast-paced setting where you can assist clients with their banking needs? If so, we invite you to explore a rewarding position as a Customer Service Banking Specialist at Financial Staffing Resources, Ltd., a reputable community bank committed to serving our clients with integrity and expertise.
Core Responsibilities:
Exceptional Client Interaction:
Welcome and engage clients warmly. Listen attentively to client inquiries, feedback, or concerns, and respond appropriately in accordance with established protocols.
Accurate Transaction Processing:
Handle deposits, confirm amounts, scrutinize checks for proper endorsement, and promptly record transactions in the system.
Operational Efficiency:
Cash checks, manage withdrawals, and process payments for loans and other services effectively.
Service Promotion:
Educate clients about various offerings such as personal and mortgage loans, insurance products, IRAs, CDs, safe deposit services, and more.
Account Setup Assistance:
Support clients in establishing new accounts, including both business and personal accounts such as checking, savings, and credit options. Clarify account features, advantages, and prerequisites.
Meticulous Attention to Detail:
Count, verify, and package currency and coins, ensuring precision in maintaining cash levels within designated limits.
Account Management:
Reconcile the cash drawer at the conclusion of each shift and manage account records diligently.
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