Customer Service Banking Specialist

2 weeks ago


Bedford Texas, United States Financial Staffing Resources, Ltd. Full time


Are you dedicated to delivering outstanding customer support? Do you excel in a fast-paced setting where you can assist clients with their banking needs? If so, we invite you to explore a rewarding position as a Customer Service Banking Specialist at Financial Staffing Resources, Ltd., a reputable community bank committed to serving our clients with integrity and expertise.


Core Responsibilities:

Exceptional Client Interaction:
Welcome and engage clients warmly. Listen attentively to client inquiries, feedback, or concerns, and respond appropriately in accordance with established protocols.

Accurate Transaction Processing:
Handle deposits, confirm amounts, scrutinize checks for proper endorsement, and promptly record transactions in the system.

Operational Efficiency:
Cash checks, manage withdrawals, and process payments for loans and other services effectively.

Service Promotion:

Educate clients about various offerings such as personal and mortgage loans, insurance products, IRAs, CDs, safe deposit services, and more.


Account Setup Assistance:

Support clients in establishing new accounts, including both business and personal accounts such as checking, savings, and credit options. Clarify account features, advantages, and prerequisites.



Meticulous Attention to Detail:
Count, verify, and package currency and coins, ensuring precision in maintaining cash levels within designated limits.

Account Management:
Reconcile the cash drawer at the conclusion of each shift and manage account records diligently.

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