Current jobs related to Client Services Coordinator - St Louis, Missouri - Consumer Product Partners

  • Client Service Coordinator

    4 weeks ago

    St Louis, Missouri, United States Moneta Corporation Full time

    Job Title: Client Service AdministratorMoneta Group is a leading Registered Investment Advisor (RIA) headquartered in Clayton, Missouri. We provide comprehensive wealth management services to families, non-profit organizations, and company retirement plans.Job SummaryWe are seeking a highly organized and detail-oriented Client Service Administrator to...

  • Client Service Coordinator

    3 weeks ago

    St Louis, Missouri, United States Moneta Corporation Full time

    Job Title: Client Service AdministratorMoneta Group is a leading Registered Investment Advisor (RIA) headquartered in Clayton, Missouri. We provide comprehensive wealth management services to families, non-profit organizations, and company retirement plans. Our team is dedicated to building relationships, providing exceptional service, and going further for...

  • Client Intake Coordinator

    2 weeks ago

    St Louis, Missouri, United States Stange Law Firm Full time

    Client Intake Assistant Job DescriptionStange Law Firm, PC is seeking a highly organized and detail-oriented Client Intake Assistant to join our team in our Clayton, MO office.Job Summary:The Client Intake Assistant will be responsible for overseeing and communicating with potential clients, scheduling appointments, and ensuring a smooth client...

  • Client Account Coordinator

    3 weeks ago

    St Louis, Missouri, United States Acosta Full time

    Job Title: Client Account CoordinatorAt Acosta, we are seeking a highly skilled Client Account Coordinator to join our team. As a Client Account Coordinator, you will play a critical role in supporting our team in all aspects of retail execution, project management, and customer relationships.Key Responsibilities:Support team in all aspects of retail...

  • Client Service Representative

    5 days ago

    St Louis, Missouri, United States Banfield Full time

    Job SummaryThe Client Service Coordinator is a vital role at Banfield Pet Hospitals, responsible for delivering exceptional client care and maximizing the productivity of our veterinary medical team.Key ResponsibilitiesClient Service: Provide professional, efficient, and exceptional service to clients, ensuring they feel welcome and comfortable in our...

  • Client Account Coordinator

    2 weeks ago

    St Louis, Missouri, United States Acosta Full time

    Job DescriptionAs a Client Account Coordinator at Acosta, you will play a crucial role in supporting our team in all aspects of retail execution, project management, and customer relationships. Your expertise will be utilized to evaluate current retail trends and provide recommendations to senior leadership.Key Responsibilities:Support team in all aspects of...

  • Client Service Representative

    3 weeks ago

    St Louis, Missouri, United States The Chamberlin Group Full time

    About the RoleWe are seeking a highly skilled and detail-oriented Client Service Specialist to join our team at The Chamberlin Group. As a key member of our financial services team, you will play a critical role in providing exceptional service and support to our clients.Key ResponsibilitiesProvide administrative and operational support to our Financial...

  • Client Support Coordinator

    2 months ago

    St Louis, Missouri, United States Coalition for Life St. Louis Full time

    The Client Case Manager role is essential to our mission of promoting life-affirming choices. The ideal candidate will be organized, motivated, and empathetic. This position is demanding yet incredibly rewarding, as you will play a vital role in supporting individuals facing challenging circumstances. We seek individuals with high emotional intelligence who...

  • Client Relations Coordinator

    2 months ago

    St Louis, Missouri, United States Warehouse of Fixtures Full time

    About Us:Warehouse of Fixtures is a leading provider of office furniture solutions, dedicated to delivering outstanding service and quality products to our clients. We pride ourselves on our long-standing reputation and commitment to customer satisfaction.Position Overview:The Customer Experience Specialist (CES) plays a crucial role in ensuring our clients...

  • Client Services Monitor

    2 weeks ago

    St Louis, Missouri, United States Archdiocese of St. Louis Full time

    Job SummaryThe St. Patrick Center, a ministry of Catholic Charities, is seeking a Client Services Monitor to join their Coordinated Street Outreach (CSO) team. This role involves observing and evaluating daily pedestrian traffic on the St. Patrick Center property, notifying staff of disturbances, and providing a welcoming presence to visitors and clients.Key...

  • HR Coordinator

    3 weeks ago

    St Louis, Missouri, United States CBIZ Full time

    About the RoleCBIZ is seeking a highly skilled and dedicated HR Coordinator to join our HR Services team. As an HR Coordinator, you will play a critical role in delivering top-tier financial and employee business services to our clients.Key ResponsibilitiesManage client relationships and provide exceptional customer service to clients and their...

  • HR Coordinator

    2 months ago

    St Louis, Missouri, United States CBIZ Full time

    About the RoleCBIZ is seeking a highly skilled and dedicated HR Coordinator to join our HR Services team. As an HR Coordinator, you will play a critical role in delivering top-tier financial and employee business services to our clients.Key ResponsibilitiesManage client relationships and provide exceptional customer service to ensure client satisfaction and...

  • Client Relations Coordinator

    2 months ago

    St Louis, Missouri, United States The Chamberlin Group Full time

    About The Chamberlin GroupThe Chamberlin Group is a rapidly expanding financial services firm dedicated to providing exceptional support to clients as they navigate their retirement journey. We pride ourselves on our commitment to understanding the aspirations and dreams of our clients, ensuring they transition into retirement with confidence and a...

  • Client Relations Coordinator

    2 months ago

    St Louis, Missouri, United States The Chamberlin Group Full time

    The Chamberlin Group is a rapidly expanding financial services firm that stands out in the industry. If you are a driven individual eager to cultivate client relationships and enhance our service delivery, we invite you to explore this opportunity. We pride ourselves on our distinct approach, which you can verify through our website and client testimonials....

  • Social Services Coordinator

    3 weeks ago

    St Louis, Missouri, United States Mercy Full time

    Job SummaryWe're seeking a compassionate and skilled Social Worker Referral Coordinator to join our team at Mercy. As a key member of our care coordination team, you will work closely with Care Managers to facilitate referrals to post-acute services, ensuring seamless transitions for our patients.Key ResponsibilitiesAssist Care Managers with referrals to...

  • Appointment Coordinator

    2 weeks ago

    St Louis, Missouri, United States Advisor Employee Services Full time

    Appointment Coordinator OpportunityWe are seeking a highly skilled and organized individual to join our team as an Appointment Coordinator. This role will be responsible for engaging with prospective clients and converting leads into appointments.Key Responsibilities:Answering phone calls and greeting clientsScheduling appointments with prospective...

  • Client Relations Coordinator

    2 months ago

    St Louis, Missouri, United States Warehouse of Fixtures Full time

    About the Role:Warehouse of Fixtures is seeking a dedicated Customer Experience Specialist to enhance our client interactions and support our operational teams. This position is essential for fostering strong relationships with our clientele and ensuring their needs are met effectively.Company Overview:Warehouse of Fixtures is renowned for its commitment to...

  • Client Services Monitor

    1 week ago

    St Louis, Missouri, United States Archdiocese of St. Louis Full time

    Job SummaryThe St. Patrick Center, a ministry of Catholic Charities, is seeking a Client Services Monitor to join our Coordinated Street Outreach (CSO) team. As a key member of our team, you will be responsible for observing and evaluating daily pedestrian traffic on our property, ensuring a safe and welcoming environment for all visitors. This role requires...

  • HR Coordinator

    2 months ago

    St Louis, Missouri, United States CBIZ Full time

    About CBIZCBIZ is a leading provider of financial and employee business services to organizations of all sizes. With a strong presence in major metropolitan areas and suburban cities throughout the U.S., we deliver top-tier expertise combined with highly personalized service.Award-Winning CultureCBIZ has been recognized for its exceptional workplace culture,...

  • Project Coordinator

    1 week ago

    St Louis, Missouri, United States FIRST RATE FIELD SERVICES LLC Full time

    Job OverviewWe are seeking a highly organized and detail-oriented Project Coordinator to join our team at First Rate Field Services LLC.The successful candidate will be responsible for coordinating timelines, providing administrative support to senior management, and improving customer satisfaction through effective communication and timeline...

Client Services Coordinator

2 months ago

St Louis, Missouri, United States Consumer Product Partners Full time

POSITION SUMMARY:

The Customer Care Specialist plays a crucial role in bridging the gap between Consumer Product Partners and our valued customers. This position is responsible for overseeing the complete order management cycle, ensuring that all orders are processed and fulfilled without any hindrances. The Specialist will collaborate closely with various internal teams to meet customer expectations and deliver service excellence.

Key Responsibilities:

  • Oversee the entire Order Management process, ensuring accuracy and timeliness to support both internal and external clients. This includes addressing EDI discrepancies, pricing issues, lead times, terms, and units of measure.
  • Manage promotional orders effectively, ensuring adequate lead times and resolving any discrepancies with customers and Supply Planning. Communicate any unexpected changes in demand to maintain accurate forecasts and schedules.
  • Facilitate the transition of conversion items with customers, including developing cut-over strategies to minimize service interruptions and manage obsolete inventory.
  • Implement strategies for managing the run-out of existing items with customers, coordinating across functions to prevent obsolescence and reduce service gaps.
  • Work in partnership with the Sales Team to address aged and slow-moving inventory challenges.
  • Generate customer-specific reports as needed, including shipment and cut reports, as well as service level summaries that identify root causes and corrective actions for service issues.
  • Analyze customer service levels, comparing actual performance against goals, identifying negative variances, and making recommendations to maintain service objectives.
  • Allocate finished products to orders when availability is limited, collaborating cross-functionally to determine product availability timelines.
  • Maintain regular communication with the Sales Team regarding account statuses, including updates on new products, conversions, and shortages. Highlight any potential service issues and work with Sales Support to expedite necessary actions.
  • Build and maintain strong, professional relationships with assigned customers, striving for best-in-class service.
  • Provide support to other members of the Customer Care Team as needed.
  • Supervisory Responsibilities: None

Qualifications:

Education:

  • Bachelor's Degree is required.

Experience:

  • A minimum of five years in Customer Service or a related field, with experience in a manufacturing environment being advantageous.
  • At least three years of experience with computerized order entry and inventory control systems.
  • Proficient in Microsoft Outlook, Word, Excel, and PowerPoint; familiarity with SAP is a plus.

Competencies:

  • Behavior: Demonstrate teamwork and cooperation through professional interactions with both internal and external customers.
  • Attendance: Regular attendance is essential.
  • Exhibit a positive, customer-focused attitude with strong listening skills, committed to delivering exceptional customer service.
  • Ability to engage with various stakeholders and participate in collaborative processes across departments.
  • Demonstrate a sense of urgency in addressing issues and ensuring follow-up.
  • Possess excellent written and verbal communication skills.
  • Strong organizational and planning abilities, with attention to detail and accuracy.
  • Team-oriented mindset with the ability to work independently and manage multiple tasks under pressure.
  • Willingness to learn and adapt to new technologies and skills.
  • Proactive in identifying and resolving challenges while effectively communicating them.
  • Strong follow-up capabilities, with the ability to prioritize tasks and manage several projects simultaneously.
  • Communicate clearly and effectively to explain information to customers and colleagues.
  • Showcase intellectual curiosity and a willingness to take on additional responsibilities as assigned.
  • Certificates, Licenses, Registrations: None required.

Travel Requirements:

  • Willingness to travel as necessary.

Work Environment:

This position operates within a professional office setting, utilizing standard office equipment such as computers, phones, and photocopiers.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee is regularly required to communicate verbally and audibly. The employee frequently stands, walks, and uses hands to handle or feel objects.