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Leasing and Marketing Assistant
2 months ago
Overview:
We are seeking a dynamic and personable leasing and marketing professional to join our team.
At Campus Apartments, we pride ourselves on our commitment to providing exceptional housing solutions for college students nationwide. Our dedicated team has been the cornerstone of our success since 1958, and we are looking for individuals who share our passion and enthusiasm.
Responsibilities:
The Leasing and Marketing Assistant will report directly to the General Manager.
This role involves supporting the daily operations of the property to ensure high levels of customer satisfaction, financial health, and excellent property conditions.
Key responsibilities include:1. Assisting with leasing efforts to achieve full occupancy and maintain high occupancy rates, including managing renewal offers and tracking responses.
2. Ensuring accurate records of availability that align with lease renewal reports.
3. Reviewing and presenting rental applications to the General Manager for approval.
4. Managing property licenses and coordinating the renewal process with legal counsel and local authorities.
5. Overseeing the check-out process to comply with final account statement requirements, including conducting inspections of vacated units.
6. Ensuring accuracy and efficiency in lease agreements and resident check-ins.
7. Addressing resident concerns and complaints promptly to maintain positive relations, with regular updates to the General Manager.
8. Assisting in the preparation of weekly performance reports for the property as needed.
9. Contributing to the development and execution of marketing strategies to enhance the property's market position.
10. Supporting resident retention initiatives to foster community engagement.
11. Maintaining professional communication with residents, applicants, staff, and vendors.
12. Performing general administrative tasks such as filing and data entry.
Qualifications:
A bachelor's degree or a relevant combination of education and experience is required.
First Aid/CPR certification or willingness to obtain is preferred.
A valid driver's license and current automobile insurance are advantageous.
Proficiency in operating office equipment and technology, including computers, fax machines, and calculators.
Strong computer skills, particularly in Microsoft Word, Excel, and Outlook.
Attention to detail in typing and record-keeping is essential.
Familiarity with Entrata software is a plus.
Ability to perform numerical analysis accurately and manage related data.
Knowledge of and compliance with all applicable laws and regulations is crucial.
Demonstrated ability to manage paperwork efficiently and meet deadlines.
A positive, professional demeanor and excellent customer service skills are required.
Effective communication skills are necessary for a fast-paced environment.
Ability to apply logical thinking to various situations and follow established procedures with minor adjustments as needed.