Assistant Community Manager
4 weeks ago
We are seeking a highly motivated and organized Assistant Community Manager to join our team at University Partners. As a key member of our leasing and marketing team, you will be responsible for overseeing the leasing process, managing marketing efforts, and providing exceptional customer service to our residents.
Key Responsibilities- Assist the Community Manager in overseeing the leasing team and ensuring all company standards are being followed.
- Support Leasing Consultants in the leasing of apartments and ensure that Fair Housing guidelines are followed.
- Maintain lease files and computer records for the community.
- Meet regularly with the Community Manager and Market Director to discuss leasing issues and community performance.
- Coordinate the renewal program and ensure that all residents are contacted through the renewal process.
- Conduct a monthly market survey and recommend pricing changes.
- Follow up with the leasing team to ensure deadlines and standards are upheld.
- Maintain the integrity of all social media outlets for the community.
- Suggest marketing recommendations and implement a plan to achieve leasing goals.
- Perform administrative duties as assigned by the Community Manager.
- Actively support the Community Manager and learn the job of the Community Manager to be able to effectively manage the community in the Community Manager's absence.
- Bachelor's degree (B.A.) from a four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
- Knowledgeable in Microsoft Word/Excel/Entrata.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to write routine reports and correspondence.
- Ability to speak effectively before groups of customers or employees of an organization.
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
- Ability to compute rate, ratio, percentage, pro-rations, occupancy averages, and rents per square foot.
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
- Ability to deal with residents in a proactive, professional manner so as to reduce conflicts and uncertainty in a relatively quick manner.
- High degree of professionalism and demeanor resulting from previous property management or leasing experience.
- Good communication and listening skills.
- Excellent customer service and negotiation skills.
- Able to lead, manage, and train others.
- Patient, even-tempered, and works well under pressure.
- Able to be an effective team player and interacts well with others.
- Organized and detail-oriented.
- Firm, fair, and consistent.
- Effective time management skills.
- Able to maintain confidentiality.
- Able to follow directions from a supervisor.
- Able to understand and follow posted work rules and procedures.
- Able to accept constructive criticism.
- Able to work weekends or overtime as job requires.
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Assistant Community Manager
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