Luxury Consignment Valuation Specialist

4 weeks ago


New York, New York, United States The RealReal Full time

Job Summary

We are seeking a skilled Valuation Manager for Luxury Goods to join our team at The RealReal. As a key member of our Luxury Consignment Office, you will play a critical role in facilitating day-to-day valuation appointments and providing exceptional customer service to our clients.

Key Responsibilities

  • Facilitate valuation appointments and provide pre-consignment pricing services to consignors and sales team members.
  • Work closely with the Store Manager to understand customer needs and stay current with in-store operations.
  • Support supply drives through valuations, remote pricing, and educating consignors, customers, and peers.
  • Provide excellent customer service and handle all other requests as necessary to support the Luxury Consignment Office and Retail Store.

Requirements

  • Bachelor's degree from an accredited college or university preferred.
  • 2-5 years of experience working in the luxury space in a customer-facing role.
  • Knowledge of luxury handbags in the primary or secondary market.
  • Ability to work flexible hours, including weekends.

What We Offer

  • Employee Stock Purchase Plan.
  • Medical, Dental & Vision Insurance.
  • Unlimited Discretionary Time Off (DTO) and 10 Paid Company Holidays.

The RealReal is an equal opportunity employer and is committed to providing an inclusive and diverse work environment. We welcome applications from qualified candidates who share our values and are passionate about delivering a luxury experience to our customers.



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