IT Support Specialist

4 weeks ago


Lexington, Kentucky, United States Advanced Micro Electronics Full time

Advanced Micro Electronics is seeking a skilled Desktop Technician to provide technical support for our Lexington clients.

Key Responsibilities:

  • Installation and support of end user computer equipment such as PCs, laptops, monitors, printers, mobile devices, and other peripherals.
  • Provide field technical support for our clients.
  • Provide technical support for desktop hardware and software issues for end users.
  • Document all technical support activities in ticketing systems.
  • Maintain accurate inventory records of all client equipment.

Requirements:

  • 2+ years of experience in a desktop support role.
  • Proficiency in Microsoft Windows and Office applications.
  • Knowledge of Windows Server and Active Directory.
  • Audio/Visual Troubleshooting experience appreciated.
  • Experience with remote access tools and remote support.
  • Associates degree or CompTIA A+ certification.

What We Offer:

  • A dynamic and growing city with a great quality of life.
  • This is a full-time position with an excellent benefits package.

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