Technical Support Specialist III
4 weeks ago
UK Information Technology Services' Technical Support Services (TSS) Division is seeking a highly skilled Technical Support Specialist III to drive standardization and provide customer support utilizing industry best practices and tools.
Key Responsibilities:- Manage service incidents and requests sourced from customers, co-workers, direct line supervisor, and the campus service desk.
- Provide both onsite and remote technical services to the University of Kentucky campus community.
- Utilize system automation, security profiling, system patch management, and other technical skills to resolve complex technical issues.
- Collaborate with team members to achieve shared goals and provide respectful customer-oriented assistance.
- Advanced system troubleshooting and expert knowledge of PC and OSX based software and hardware.
- Excellent customer service and interpersonal skills to engage with customers from all areas of the University.
- Ability to function independently as well as a member of a team.
- System automation, security profiling, system patch management, Win OS 2003-Current, MS SCCM, Win Server, MS Products, MS Office, macOS, iOS, UEM.
We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn, and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients, and visitors, the University of Kentucky is a Tobacco & Drug Free campus.
As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.
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Technical Support Specialist III
4 weeks ago
Lexington, Kentucky, United States University of Kentucky Full timeJob Title: Technical Support Specialist IIIJob Summary:UK Information Technology Services' Technical Support Services Division seeks to employ an Information Technology Support Specialist III to drive standardization and provide customer support utilizing industry best practices and tools. Duties include, but are not limited to, managing service incidents...
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Technical Support Specialist III
4 weeks ago
Lexington, Kentucky, United States The University of Kentucky Full timeJob Summary: We are seeking a highly skilled Technical Support Specialist III to provide user and administrative support for the information systems administered by Human Resources Training & Development at The University of Kentucky.Key Responsibilities:Support the learning management system (LMS) and performance management system (PM) within SAPProvide...
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Technical Support Specialist
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Technical Support Specialist
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Lexington, Kentucky, United States TEKsystems Full timeJob SummaryWe are seeking a skilled Technical Support Specialist to join our team at TEKsystems. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to end-users, troubleshooting hardware and software issues, and ensuring the smooth operation of IT systems.Key ResponsibilitiesProvide technical support and...
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Technical Support Specialist
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IT Support Specialist
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Technical Support Specialist
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Network Administrator III
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Senior Technical Support Specialist
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IT Support Specialist
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Lexington, Kentucky, United States Insight Global Full timeJob DescriptionWe are seeking a skilled IT Support Specialist to join our team. As a member of our IT support team, you will play a crucial role in providing technical assistance and support to our end users.Key Responsibilities:Provide technical support and troubleshooting for end users.Assist with resolving technical issues and implementing...
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Laboratory Technical Specialist
4 weeks ago
Lexington, Kentucky, United States University of Kentucky Full timeThe University of Kentucky is seeking a skilled Laboratory Technical Specialist to join its team in the Laboratory Services department. As a key member of the team, you will be responsible for the technical management of a subspecialty within a laboratory section in a fast-paced academic medical center.The Laboratory provides services to all aspects of this...
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Practice Manager III/UKHC
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Lexington, Kentucky, United States Butler America Full timeJob Summary:We are seeking a highly skilled Technical Systems Specialist to join our team at Butler America Aerospace, LLC. As a Technical Systems Specialist, you will be responsible for performing technical planning, system integration, verification and validation, cost and risk, and supportability and effectiveness analyses for total systems.Key...
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Security Specialist III
1 month ago
Lexington, Kentucky, United States Targeted Solutions, LLC Full timeJob OverviewTargeted Solutions, LLC is seeking a highly skilled Security Specialist III to provide multi-disciplined security support to our customer's facility and organization. The ideal candidate will possess a strong background in security protocols and procedures, with a focus on Collateral, Sensitive Compartmented Information (SCI), and Special Access...
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Lexington, Kentucky, United States Artemis Staffing Full timeAbout Artemis Staffing: We are a tech-driven company committed to empowering our team to achieve their best. As an industry leader in IT Staffing, we rely on cutting-edge technology to support our business operations.Job Summary: The IT Support Specialist will be responsible for providing technical assistance and support to employees, troubleshooting...
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Senior Technical Systems Specialist
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Lexington, Kentucky, United States Butler America Full timeJob Summary:We are seeking a highly skilled Senior Technical Systems Specialist to join our team at Butler America Aerospace, LLC.Key Responsibilities:Perform technical planning, system integration, verification and validation, cost and risk, and supportability and effectiveness analyses for total systems.Ensure the logical and systematic conversion of...