Career Navigator, MassHire Downtown Boston

4 weeks ago


Boston, Massachusetts, United States Jewish Vocational Service. Full time
Job Description

MassHire Downtown Boston @ JVS Boston seeks a Career Navigator to deliver innovative, customer-focused, and technology-driven career services and work readiness programming.

This role is instrumental in empowering returning citizens and individuals recovering from substance use disorder to re-enter the workforce.

The Career Navigator will work within a team to facilitate workshops for the Paths to Empowerment (P2E) program, an intensive three-week job readiness course using best practices and the provided program curriculum.

The Career Navigator will collaborate closely with program participants from diverse backgrounds and levels of experience, conducting successful job searches or enrolling in vocational training programs, and providing 1:1 career coaching and encouragement.

This position is located at 75 Federal Street, Boston, MA.

Essential Job Functions:
  • Screen, enroll, and facilitate the P2E program on a rotating basis to assist returning citizens and individuals in recovery with re-entry into the workforce.
  • Deliver professional-quality workshops that demonstrate knowledge of adult education techniques and utilize technology for maximum engagement for internal and external partners.
  • Instruct and train P2E program participants in workplace readiness, resume writing, interview practice, and online job applications.
  • Participate in meetings and planning sessions with other P2E facilitators to monitor services and implement strategies to improve performance and delivery of service.
  • Establish, track, and meet program dashboard indicators using the Massachusetts One-Stop Employment System database (MOSES) and the Falling Colors database.
Minimum Qualifications and Experience:
  • 2-4 years of experience in the facilitating/teaching/career coaching field.
  • Knowledge of web-based job search resources and techniques required.
  • Exceptional level of computer/technology proficiency, including the ability to complete online job applications and maintain accurate records of services provided in databases.
  • Strong Microsoft Office Suite skills required.
  • Experience working with returning citizens and individuals in recovery is a plus.
  • Experience or knowledge in the addiction recovery or mental health-related field is a plus.
  • Knowledge of Criminal Offender Record a plus.
  • Bilingual speaker a plus.

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