Event Operations Coordinator

2 weeks ago

San Francisco, California, United States OpenAI Full time
About the Team

At OpenAI, our mission is to ensure that general-purpose artificial intelligence serves the interests of all humanity.

The Communications team comprises various functions, including PR/Media Relations, Events, Design, and other outward-facing roles. Our ethos is to support OpenAI's mission by clearly and authentically communicating our technology, values, and commitment to the safe development of powerful AI.

The Events team is a vibrant and mission-driven group focused on creating unique and exceptional experiences that reflect OpenAI's core values. We are passionate about highlighting others and fostering meaningful connections among individuals.

About the Role

We are in search of a proactive and detail-oriented Operations Manager with a focus on Events to join our energetic team at OpenAI. In this pivotal role, you will significantly influence our events initiatives by developing and refining strategies that enhance efficiency and consistency as we expand our global events footprint. Your primary responsibility will be to facilitate effective communication across the organization, ensuring that all teams are well-represented throughout every stage of project management.

The ideal candidate will be a strategic thinker with a genuine enthusiasm for artificial intelligence and a proven history in event management, operations, or administrative roles. If you excel in fast-paced settings, thrive on collaboration, and are keen to standardize and elevate our operational success, we would be eager to connect with you.

Key Responsibilities:
  • Refine and optimize the operational framework for OpenAI's events, ensuring seamless execution across various functions and maintaining high standards.
  • Develop and sustain a comprehensive database of essential vendors, contractors, and contacts, nurturing strong relationships and dependable partnerships.
  • Collaborate with Events leadership and departments such as Marketing, Sales, and Recruiting to establish and monitor KPIs, ensuring consistent measurement and reporting, and standardizing lead tracking processes.
  • Work closely with Executive Business Partners to standardize communication with Executives and their support teams, ensuring clarity in schedule management and consistency across programs.
  • Manage collaborations with Procurement, Legal, and Finance to streamline support and keep projects on track during demanding timelines.
  • Establish spending guidelines for OpenAI events to inform future projects.
  • Develop and maintain standard operating procedures and an Event Style Guide in partnership with Production, Technical Production, and Design teams.
  • Oversee logistics, including shipping, international freight, customs, warehousing, inventory, and promotional item production.
Ideal Candidate Profile:
  • Possesses 7+ years of experience in project management, operations, administrative support, or related fields.
  • Demonstrates experience managing multiple events and finds excitement in dynamic environments.
  • Exhibits strong cross-functional team management skills, with a commitment to fostering open communication and embracing diverse backgrounds and perspectives.
  • Enjoys discovering innovative ways to leverage OpenAI tools and products to enhance team productivity.
  • Shows a profound interest in artificial intelligence that benefits all of humanity.
About OpenAI

OpenAI is dedicated to AI research and deployment, ensuring that general-purpose artificial intelligence serves the interests of all humanity. We strive to push the boundaries of AI capabilities and seek to deploy them safely through our products. AI is a powerful tool that must be developed with safety and human needs at its core. To achieve our mission, we value the diverse perspectives, voices, and experiences that represent the full spectrum of humanity.

We are an equal opportunity employer and do not discriminate based on race, religion, national origin, gender, sexual orientation, age, veteran status, disability, or any other legally protected status.

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