Client Service Representative

4 weeks ago


Brandon, Florida, United States J.B. Solutions of Florida, Inc Full time
Job Overview

We are seeking a highly skilled Client Service Associate to join our team at J.B. Solutions of Florida, Inc. in Tampa. As a key member of our Operations Team, you will be responsible for delivering exceptional customer service and building strong relationships with our clients.

Key Responsibilities:

  • Use probing techniques to determine customer needs and preferences.
  • Ensure that service delivered to our customers meets our high standards.
  • Greet customers in a courteous and professional manner.
  • Listen attentively to customer needs and concerns, demonstrating empathy and building rapport.

Requirements:

  • Minimum of six months of customer service experience preferred.
  • Courteous and strong customer service orientation.
  • Strong communication and negotiation skills.
  • Ability to effectively communicate, both written and verbally.
  • Skilled in multi-tasking and adapting to changes quickly.
  • Tolerance for repetitive work in a fast-paced environment.
  • Ability to work as a team member and independently.
  • Dependable with proficient attention to detail.
  • Demonstrate patience in all customer contact situations.
  • Ability to lift and bend.
  • Background check required, and drug screen may be required.

What We Offer:

  • Opportunity to work with a great team onsite in our Tampa facility.
  • Company incentives, including bonuses, corporate giveaways, and trips.
  • Clear paths for development and career growth.
  • A supportive and inclusive work environment.


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