Client Services Representative

5 days ago


New York, New York, United States Phillips Auctioneers Full time
Job Summary

We are seeking a highly professional and detail-oriented Client Services Representative to join our team at Phillips Auctioneers. As a key member of our client-facing team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and exceeding their expectations.

Key Responsibilities
  • Provide exceptional client service, responding to client inquiries, and resolving issues in a timely and professional manner.
  • Assist clients with pre-sale registration, processing payments, and coordinating property pickups and drops offs.
  • Manage client accounts, verify and update information, and maintain accurate records.
  • Act as a liaison between clients and internal departments, ensuring seamless communication and resolution of client concerns.
  • Assist with events, exhibitions, and special projects as needed.
Requirements
  • 2 years of work experience in a client-facing role, preferably in the art industry.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse clients and colleagues.
  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
  • Proficient in Microsoft Office Suite, with experience using credit card machines, copy, fax, and scanner machines.
  • Ability to work in a fast-paced environment, with flexibility to work evenings and weekends as needed.
Preferred Qualifications
  • Art History background or degree.
  • Proficiency in foreign languages, such as French, Italian, Spanish, or German.
  • Experience working in a gallery or auction house environment.
What We Offer

We offer a competitive hourly rate of $19.23 per hour, a dynamic and supportive work environment, and opportunities for professional growth and development.



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