Customer Service Representative
6 days ago
Job Title: Teller - Spanish Speaking
Job Summary: We are seeking a highly motivated and customer-focused Teller to join our Retail Branch organization. As a Teller, you will provide exceptional customer service, accurately perform high-volume customer banking transactions, and develop banking product referral opportunities through strong customer relationship skills.
Key Responsibilities:
- Deliver a unique customer experience aimed at improving customer financial well-being and creating loyalty while increasing share of wallet.
- Process a variety of customer interactions, including transactions, account openings, and loan applications.
- Educate customers on alternatives available for their financial interactions and identify banking opportunities during customer interactions.
- Perform lobby engagement activities to connect with customers and position PNC products to meet their needs.
- Apply product and procedural knowledge to solve customer problems and ensure teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.
Requirements:
- High school diploma or equivalent required; prior experience not necessary.
- Ability to work in a fast-paced environment and maintain a high level of accuracy and attention to detail.
- Strong communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
- Ability to work a variety of shifts, including weekends and holidays.
Benefits: PNC offers a comprehensive range of benefits to help meet your needs now and in the future, including medical, dental, and vision coverage, 401(k) with PNC match, pension and stock purchase plans, and more.
Equal Employment Opportunity: PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
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