Current jobs related to Technical Support Specialist I - Ann Arbor, Michigan - MiHIN

  • Technical Support Specialist

    2 weeks ago

    Ann Arbor, Michigan, United States Clarivate Full time

    We are seeking a skilled Technical Support Specialist to provide exceptional product support to external and internal clients. In this role, you will collaborate closely with end-users, IT teams, and vendors to effectively support technical challenges, provide guidance, and maintain a high level of customer satisfaction. Key responsibilities include acting...

  • Technical Support Specialist II

    2 months ago

    Ann Arbor, Michigan, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC is seeking a highly skilled Technical Support Specialist II to join our team at our headquarters in Ann Arbor, MI. As a Technical Support Specialist II, you will provide effective, live Level 1 support for Domino's In-Store Operators, remotely diagnosing and resolving routine problems with proprietary software, hardware, and peripheral...

  • Technical Support Specialist

    2 months ago

    Ann Arbor, Michigan, United States Clarivate Analytics US LLC Full time

    About the RoleWe are seeking a highly skilled Technical Consultant/Service & Support Specialist to join our IPfolio Premium Service team. As a key member of our team, you will utilize IPfolio's standard product functionality and declarative configuration tools to resolve system issues encountered by our clients.Key ResponsibilitiesWork closely with clients...

  • Technical Support Specialist II

    3 weeks ago

    Ann Arbor, Michigan, United States Domino's Corporate Full time

    Job SummaryDomino's Corporate is seeking a highly skilled Technical Support Specialist II to join our team. As a key member of our Help Desk team, you will provide live Level 1 support for Domino's In-Store Operators, resolving routine problems with proprietary software, hardware, and peripheral equipment.The ideal candidate will have previous Help Desk...

  • IT Support Specialist Role for Technical Experts

    2 weeks ago

    Ann Arbor, Michigan, United States University of Michigan Full time

    The University of Michigan's College of Literature, Science, and the Arts is seeking an IT Support Specialist to join their team of technical experts. As an IT Support Specialist, you will be responsible for providing technical support to faculty, staff, and students within the College of Literature, Science & the Arts. This role is perfect for individuals...

  • Automotive Technical Support Specialist

    2 weeks ago

    Ann Arbor, Michigan, United States Opus IVS Full time

    Job OverviewThe General Technician II provides technical support for vehicle diagnostics and repairs via telephone, utilizing software equipment and guiding customers through procedures.Responsibilities:Provide information and advice on vehicle diagnostics and technical solutions to customers via telephone and supported equipment.Document all customer...

  • Technical Support Specialist

    3 weeks ago

    Ann Arbor, Michigan, United States KLA Full time

    Job SummaryWe are seeking a highly skilled Technical Support Engineer to join our team at KLA. As a Technical Support Engineer, you will be responsible for providing technical support to our customers, troubleshooting complex equipment and systems, and collaborating with cross-functional teams to resolve technical issues.Key ResponsibilitiesProvide technical...

  • Technical Support Specialist

    2 weeks ago

    Ann Arbor, Michigan, United States Clarivate Analytics US LLC Full time

    We are seeking a skilled Technical Support Analyst to join our team at Clarivate Analytics US LLC.About the RoleThe successful candidate will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesInvestigate, diagnose, and communicate solutions to customers regarding application issues and...

  • Technical Support Specialist

    4 weeks ago

    Ann Arbor, Michigan, United States Clarivate Analytics US LLC Full time

    About the RoleWe are seeking a highly skilled Technical Support Consultant to join our IPfolio Premium Service team. As a key member of our team, you will work closely with clients to review and analyze client issues and requests, and configure appropriate solutions using IPfolio's standard product functionality and declarative configuration tools.Key...

  • Computer User Support Specialist

    3 weeks ago

    Ann Arbor, Michigan, United States Zolon Tech Full time

    Job Summary: Zolon Tech is seeking a skilled Computer User Support Specialist to join our team. The successful candidate will provide technical support and assistance to our clients, ensuring seamless IT operations and exceptional customer satisfaction. Key Responsibilities: Provide first-line technical support for IT hardware, software, and voice...

  • IT Support Specialist for User Assistance

    2 months ago

    Ann Arbor, Michigan, United States Zolon Tech Full time

    Zolon Tech is seeking a dedicated IT Support Specialist to join our team, providing essential support to our IT and telecommunications services. This role is crucial in facilitating the mission of our organization, ensuring that all technical operations run smoothly and efficiently. Key Responsibilities: Act as the primary point of contact for users needing...

  • Senior Technical Support Specialist

    2 weeks ago

    Ann Arbor, Michigan, United States KLA-Tencor Full time

    Job Summary:KLA is seeking a highly skilled Field Applications Engineer to provide technical support for the development and implementation of our products in customer fabrication facilities.Key Responsibilities:Provide technical applications support for the development and implementation of KLA products.Assist sales staff in assessing potential applications...

  • Computer Support Specialist

    1 month ago

    Ann Arbor, Michigan, United States Zolon Tech Full time

    Job Title: Computer User Support SpecialistZolon Tech is seeking a skilled Computer User Support Specialist to join our team. As a key member of our IT support team, you will be responsible for providing top-notch technical support to our clients.Job Summary:The Computer User Support Specialist will be the primary point of contact for our clients, providing...

  • Senior Technical Support Specialist

    3 weeks ago

    Ann Arbor, Michigan, United States KLA Full time

    Job SummaryKLA is seeking a highly skilled Field Applications Engineer to provide technical support and applications expertise for our products in customer fabrication facilities. The ideal candidate will have a strong background in semiconductor fabrication and a passion for delivering exceptional customer experiences.Key ResponsibilitiesProvide technical...

  • Desktop Support Specialist

    2 weeks ago

    Ann Arbor, Michigan, United States OSI Digital Full time

    Desktop Support SpecialistAt OSI Digital, we are seeking a skilled Desktop Support Specialist to provide technical guidance and support to our business and customers. The ideal candidate will have extensive experience in desktop support, troubleshooting, and configuration. This role requires strong analytical skills, problem-solving experience, and excellent...

  • Desktop Support Specialist

    3 weeks ago

    Ann Arbor, Michigan, United States OSI Digital Full time

    Job Title: Desktop Support SpecialistJob Summary:OSI Digital is seeking a skilled Desktop Support Specialist to provide technical guidance and support to our business and customers. The ideal candidate will have extensive desktop experience and a strong technical background.Key Responsibilities:Provide advanced desktop support, including troubleshooting,...

  • Building Automation Systems Specialist

    3 weeks ago

    Ann Arbor, Michigan, United States FST Technical Services Full time

    Job Title: Building Automation SpecialistAs a key member of our team at FST Technical Services, you will play a pivotal role in designing, implementing, and maintaining advanced building automation systems utilizing Tridium Niagara Framework. You will work closely with our clients to understand their needs, develop customized solutions, and ensure seamless...

  • Technical Support Specialist II

    1 month ago

    Ann Arbor, Michigan, United States Domino's Pizza LLC Full time

    Job Title: Technology Support Rep IIDomino's Pizza LLC is seeking a highly skilled Technology Support Rep II to join our team at our headquarters in Ann Arbor, MI.Job Summary:The Technology Support Rep II will provide effective, live Level 1 support for Domino's In-Store Operators, remotely diagnosing and resolving routine problems with proprietary software,...

  • Senior Technical Assistance Specialist

    3 weeks ago

    Ann Arbor, Michigan, United States Altarum Full time

    About the RoleAltarum Institute is seeking a Senior Technical Assistance Specialist to support multiple projects focused on substance use and mental health treatment and recovery, opioid treatment, and peer recovery support services.Key ResponsibilitiesLead the provision of technical assistance to grantees across the country, both virtually and on-site as...

  • Senior Technical Assistance Specialist

    2 weeks ago

    Ann Arbor, Michigan, United States Altarum Full time

    About the Role:Altarum Institute is seeking a Senior Technical Assistance Specialist to support multiple projects focused on substance use and mental health treatment and recovery, opioid treatment, and peer recovery support services.The successful candidate will lead a range of technical assistance activities, including virtual webinars and learning...

Technical Support Specialist I

2 months ago

Ann Arbor, Michigan, United States MiHIN Full time
Technical Support Specialist I

At MiHIN, we are seeking a highly skilled Technical Support Specialist I to join our Application Support Department. As a key member of our team, you will be responsible for providing exceptional customer service and technical support to our clients.

Key Responsibilities:
  • Coordinate internal and external communications to troubleshoot help desk tickets
  • Provide ongoing education and consultation to participating organizations
  • Manage all help desk tickets to ensure resolution and proper follow-through
  • Properly handle and route internal and external help desk ticket requests
  • Ensure timely and effective execution of all assignments
Requirements:
  • Clear and concise verbal and written communication skills
  • Proficiency in MS Office Suite
  • Good interpersonal, customer service, and telephone skills
  • Entry-level analytical and organizational skills
  • Ability to learn new office technologies
Preferred Qualifications:
  • Associate degree in Technology, Business Administration, Finance, Health Administration, or related field
  • Demonstrated project and work planning experience
  • Experience or knowledge of health information technology

At MiHIN, we value diversity and inclusion among our teammates and strive to create a work environment that is inclusive and respectful of all individuals. We are an Equal Opportunity Employer and welcome applications from qualified candidates who share our commitment to excellence and customer service.