Technical Support Specialist II

7 days ago


Ann Arbor, Michigan, United States Domino's Pizza LLC Full time
Job Title: Technology Support Rep II

Domino's Pizza LLC is seeking a highly skilled Technology Support Rep II to join our team at our headquarters in Ann Arbor, MI.

Job Summary:

The Technology Support Rep II will provide effective, live Level 1 support for Domino's In-Store Operators, remotely diagnosing and resolving routine problems with proprietary software, hardware, and peripheral equipment.

Key Responsibilities:
  • Provide support to co-workers to ensure effective sharing of best practices
  • Increase knowledge through continuing Domino's Pulse education classes
  • Work in our beautiful World Resource Center in Ann Arbor, Michigan
Requirements:
  • 2+ years of help desk experience preferred
  • Bachelor's Degree preferred; not required
  • Ability to work nights and weekends is a must
  • Experience with remote support preferred
  • Familiarity with basic networking
  • SQL experience preferred (reading & executing existing queries)
  • Previous telecom and/or networking experience preferred
What We Offer:
  • $20/hr plus a 5% bonus
  • Opportunity to work in a dynamic and innovative company like Domino's Pizza LLC
How to Apply:

If you are a motivated and technically savvy individual with a passion for providing excellent customer service, please submit your application for consideration.



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