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Customer Service Representative
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our State Farm Agent team, you will play a vital role in delivering exceptional client experiences and driving business growth.
Key Responsibilities- Customer Relationship Building: Forge lasting relationships with clients, proactively following up to ensure continued satisfaction and identifying opportunities to enhance their insurance experience.
- Insurance Solutions: Employ a customer-centric approach to guide clients through comprehensive insurance options, empowering them to make informed decisions and meet their unique needs.
- Business Growth: Drive business growth by generating leads, coordinating appointments, and effectively marketing tailored products and services to meet diverse customer needs.
- Competitive Compensation: Salary plus commission/bonus structure to reward your hard work and dedication.
- Benefits Package: Comprehensive health benefits, paid time off, and flexible hours to support your work-life balance.
- Professional Development: Opportunities for career advancement within our agency and access to training programs to enhance your skills and knowledge.
- Licensing Reimbursement: Support for obtaining necessary licenses and certifications to excel in your role.
- Customer Focus: Genuine interest in marketing products and services that align with customer needs and preferences.
- Communication Skills: Exceptional communication skills across all channels, including written, verbal, and attentive listening.
- Problem-Solving: Proactive problem-solving abilities, ensuring swift resolutions for customer inquiries.
- Technical Skills: Proficiency in learning and navigating computer functions efficiently.
- Team Player: Collaborative spirit, thriving in a dynamic team environment.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
