Customer Service Representative

3 weeks ago


Duluth, Georgia, United States Holly Goodman - State Farm Agent Full time
Job Description
As a Customer Service Representative with Holly Goodman - State Farm Agent, you will be responsible for delivering exceptional client experiences that drive the growth of a successful insurance agency. Your attention to detail, customer service skills, and passion for helping others make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We are seeking a dedicated and customer-focused individual who is able to establish strong relationships with clients and provide prompt, accurate, and friendly service. The ideal candidate will have excellent communication skills, be proactive in problem-solving, and be able to obtain a Property and Casualty License.

Responsibilities:
  • Establish customer relationships and follow up with customers as needed.
  • Provide prompt, accurate, and friendly customer service.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
Benefits:
  • Hourly pay plus commission/bonus
  • Growth potential/Opportunity for advancement within my office
  • Paid time off (vacation and personal/sick days)
  • Valuable career-building experience


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