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Mountain City, Tennessee, United States Herschend Family Entertainment Full time
Job Summary

We are seeking a highly experienced and skilled Executive Chef to lead our culinary operations at Dollywood's HeartSong Lodge & Resort. As a key member of our management team, you will be responsible for overseeing the overall success of our food and beverage operations, ensuring exceptional guest experiences, and driving business growth.

Key Responsibilities
  • Develop and implement culinary strategies to drive revenue growth and improve guest satisfaction.
  • Lead a team of culinary professionals, providing guidance, coaching, and development opportunities to ensure exceptional performance.
  • Manage food costs, labor, and inventory to achieve profitability goals.
  • Collaborate with cross-functional teams to develop and implement new menu concepts, promotions, and events.
  • Ensure compliance with food safety and sanitation standards, maintaining a clean and safe working environment.
  • Monitor and analyze sales data, market trends, and competitor activity to inform business decisions.
  • Develop and maintain relationships with vendors, suppliers, and partners to ensure seamless operations.
  • Provide exceptional customer service, responding to guest feedback and concerns in a timely and professional manner.
  • Stay up-to-date with industry trends, best practices, and regulatory requirements, applying this knowledge to drive business growth and improvement.
Requirements
  • 5+ years of experience in a senior culinary role, preferably in a high-volume, high-end resort or theme park environment.
  • Proven track record of driving revenue growth, improving guest satisfaction, and reducing costs.
  • Strong leadership and management skills, with the ability to motivate and develop a team of culinary professionals.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with guests, colleagues, and vendors.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
  • Valid ServSafe Food Protection Manager certification and Allertrain Allergen Awareness certification.
  • Computer proficiency with Microsoft Office Suite software, including word processing, spreadsheet, and presentation applications.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • The chance to work with a world-class team and contribute to the success of Herschend Family Entertainment.