Nursing and Health Sciences Dean's Office IT Support Specialist
2 weeks ago
The Nursing and Health Sciences Dean's Office is seeking a student to join their team as an IT Support Specialist. This role will provide technical support to faculty and staff, ensuring that all shared resources are equipped with the latest software and security patches.
Key Responsibilities- Provide technical support to faculty and staff, including troubleshooting and repairing equipment, hardware, and software.
- Ensure all shared resources are equipped with updated software and security patches.
- Perform network troubleshooting and repair.
- Install and configure local and network printers.
- Assist with coordinating minor IT-related projects in the Nursing and Health Sciences department.
- Assist with backup and recovery procedures for workstations.
- Perform new system installations, software upgrades, and security patches.
- Install and troubleshoot Microsoft applications, email, network, and local printers.
- Assist users with Microsoft Office applications, login scripts, file retrieval, and provide extensive technical support.
- Set up A/V equipment for faculty/staff presentations and Zoom meetings.
- Assist with the maintenance of computer labs and digital displays.
- Manage computer lab workstations, ensuring all PCs remain updated with security patches and comply with FIU Department of IT Security policies.
- Students enrolled at FIU, who have been awarded Federal Work Study (FWS) as part of their Financial Aid Award package.
- Student must be enrolled with a minimum of six (6) credit hours in a course of study leading to a degree or a Financial Aid eligible certificate, during Fall, Spring, and Summer semesters.
This student appointment may be subjected to a pre-employment background check.
How to ApplyProspective employees should create a registered account and track their applicant status in "My Applications". It is recommended to attach electronic copies of the resume, cover letter, or any other documents within the application process.
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