Skilled Fire Suppression Specialist

7 days ago


West Springfield, Massachusetts, United States Johnson Controls International Full time
About the Role

We are seeking a highly skilled and experienced Sprinkler System Technician to join our team at Johnson Controls International. As a key member of our team, you will be responsible for providing top-notch service and repair to our customers' sprinkler systems.

Key Responsibilities
  • Receive and respond to service calls from our Service Resource Center, including diagnosing and repairing equipment malfunctions.
  • Perform routine maintenance and repairs on sprinkler systems, including wet, dry, pre-action, deluge, and fire pumps.
  • Follow prescribed troubleshooting procedures and refer to technical manuals and documentation to diagnose and repair equipment.
  • Read and interpret blueprints, diagrams, and technical specifications to ensure accurate and efficient repairs.
  • Provide exceptional customer service, with a strong focus on communication, organization, and problem-solving skills.
Requirements
  • Must possess a Massachusetts Sprinkler Journeyman State License.
  • 7-10 years of documented experience in the Fire Sprinkler industry, with a strong focus on service and repair.
  • High School Diploma or equivalent required.
  • Ability to work flexible hours, including weekends, to meet customer requirements.
  • Overnight travel may be required.
  • Must maintain a clean and organized truck inventory to ensure timely response to customer needs.
  • Must adhere to and implement safety guidelines and procedures at all times.
  • Possess a valid driver's license and driving record that meets company requirements.
  • Follow verbal and written instructions.
  • Capable of performing physical labor, including carrying and moving equipment and tools weighing up to 70 lbs.
Preferred Qualifications
  • NICET Level II certification is a plus.
  • Backflow certification is a plus.
About Johnson Controls International

Johnson Controls International is an equal employment opportunity and affirmative action employer, committed to providing a diverse and inclusive work environment. We are proud to be a leader in the Fire Suppression industry, and we are seeking talented individuals to join our team.



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