Business Controls Manager

4 weeks ago

Frisco, Texas, United States SoFi Full time
Business Controls Manager Job Description

SoFi is seeking a highly skilled Business Controls Manager to join our team. As a Business Controls Manager, you will play a critical role in facilitating and driving consistent implementation/execution of core 2nd Line of Defense (2LOD) Risk Management programs.

Key Responsibilities:
  • Partner with stakeholders to conduct walkthroughs and create process maps for critical processes, facilitating in risk and control identification and ensuring the environment is operating safely and in control.
  • Collaborate with risk owners to identify and develop robust controls, providing guidance throughout the process.
  • Update and validate accuracy of risk-related data stored in RCSA inventory.
  • Issue Management: Assist issue owners in the design or enhancement of controls to address root causes in identified issues.
  • Supplier Risk Management (SRM): Support Supplier Relationship Owners (SROs) to ensure compliance with SRM program requirements.
  • Coordinate with stakeholders on new initiatives to integrate relevant controls as part of the implementation process.
  • Maintain strong engagement with 2LOD to ensure Operations and 1LOD Risk adheres to standards, policies, and procedures.
  • Provide support to stakeholders during oversight activities performed by 2LOD.
  • Collaborate with the 1LOD Business Controls testing team to ensure testing scope is comprehensive for identifying and mitigating risks effectively.
  • Undertake ad-hoc duties as needed to support the Operations and 1LOD Risk department.
Requirements:
  • Bachelor's degree.
  • Experience in banking and/or fintech industry.
  • 5+ years of relevant experience in the identification, analysis, and documentation of risks and controls.
  • Working experience understanding, documenting, and mapping complex processes.
  • Working experience in identifying, advising, and challenging unmitigated risks and respective control points.
  • Working experience of banking products, processes, and regulations.
  • Able to synthesize diverse processes and data and formulate appropriate conclusions.
  • An understanding of controls and how to apply them to different processes and functions.
  • Demonstrate an ability to balance multiple critical priorities.
  • Self-starter with strong ability to work independently with minimum oversight.
  • Fluent in Excel and PowerPoint, comfortable with analyzing documented procedures and process flows in Google suite, MS Office apps, etc.
  • Inquisitive nature, attention to detail, diligence, and a good attitude.
  • Strong interpersonal, verbal, and written communication skills; demonstrated experience in writing risks and controls.
  • Results-oriented, demonstrated achievement of exceeding expectations.
  • Strategic thinker who can partner with process owners to drive process improvements.
  • Well-organized and demonstrates ability to balance multiple priorities.
  • Prior experience in interacting positively with management and colleagues effectively via telephone (Zoom).

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