Account Manager
4 weeks ago
We are seeking a skilled Account Manager to join our team at Towne Park. As an Account Manager, you will be responsible for overseeing one Towne Park account and driving account performance for financial, guest/patient satisfaction, and client satisfaction objectives.
Key Responsibilities:
- Financial and Business Systems Management: Understand and drive business metrics and performance measurements to ensure effectiveness, high performance, and compliance.
- Human Resources: Foster an environment that retains talented associates, respond to associate feedback and suggestions, and provide opportunities for growth and development.
- Service Management: Ensure the guest/patient service experience is delivered consistently on all shifts and efficiently allocate labor resources to support service delivery.
- Client Relations Management: Develop cohesive working relationships with clients' staff members, maintain regular communication channels, and capitalize on opportunities to grow Towne Park's business.
Requirements:
- Associate's degree and a minimum of two (2) years of related experience and/or training.
- Knowledge of general business practices, including accounting, human resources, and customer service.
- Ability to maintain stability, dependability, and professionalism when faced with changing and difficult situations.
- Computer proficiency and technical aptitude with the ability to utilize MS Office and various technology and point-of-sale applications.
Working Environment:
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- The associate is regularly required to run, stand, walk, sit, use hands to finger, handle, or feel objects, tools, or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch, or crawl, talk, and hear.
- Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
- Must be able to lift and/or move up to 50 pounds frequently and up to 75 pounds occasionally. Must be able to push and pull 75 pounds frequently and 100 pounds occasionally.
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