Dispensary Team Member
2 weeks ago
We are seeking a highly motivated and detail-oriented Dispensary Associate to join our team at iAnthus Capital Management. As a Dispensary Associate, you will play a critical role in providing exceptional patient services, maintaining compliance with state and local regulations, and contributing to the success of our retail operations.
Key Responsibilities- Patient Services:
- Engage and educate patients in a positive and compassionate manner
- Ensure patient intake forms are accurate and complete
- Assist in qualifying patients for our Verified Financial Hardship (VFH) program
- Compliance and Operations:
- Maintain compliance with all local and state regulations
- Perform general office work, such as filing records and operating copy machines
- Provide Dispensary General and Assistant Managers with patient feedback on a timely basis
- Training and Development:
- Ensure that all patients are greeted with a helpful and pleasant attitude
- Proficient on HIPAA and confidentiality requirements
- Proficient in inventory management and point of sale platform and DPH Virtual Gateway system
- Driving Business/Sales:
- Review sales daily and best practices to achieve goals, with team members
- Trained on patient services, including patient intake, product knowledge and proper dosage
- Company Culture:
- Being an iAnthus brand ambassador and representing the brand appropriately
- Building relationships with community leaders and trust from our neighbors
- Following and implementing iAnthus's core values, including respect, diversity, sustainability, research and service
- Must be at least 21 years old, have a valid driver's license and reliable transportation
- Experience in retail, hospitality or patient services, preferred
- Must be able to work a flexible schedule (nights and/or weekends)
- Excellent verbal and written communication skills, along with basic math skills
- Participates and embraces a highly motivated team environment
- Experience in a fast-paced, high-transaction environment, preferred
- Strong organizational and decision-making skills
- Must be computer literate – POS experience is desirable
- High school graduate
- Ability to pass a criminal background check as it pertains to NYS guidelines
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Lowell, Massachusetts, United States iAnthus Capital Full timeAbout iAnthus Capital ManagementiAnthus Capital Management is a leading multi-state cannabis operator, dedicated to creating the most valuable cannabis brands and network of cannabis operations and distribution nationally.Job Title: Dispensary AssociateWe are seeking a highly motivated and detail-oriented Dispensary Associate to join our team at iAnthus...
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